Juan Ángel Solano R Email and Phone Number
bentonville, arkansas, united states
Juan Ángel Solano R's Location
Bentonville, Arkansas, United States, United States
Juan Ángel Solano R's Contact Details
Juan Ángel Solano R work email
- Valid
- Valid
- Valid
Juan Ángel Solano R personal email
n/a
About Juan Ángel Solano R
Experienced manager in the hospitality industry. Skilled in Hotel Management, Membership Club Management, Revenue Management, Wellness Management, and Food and Beverage. Strong professional with a Bachelors Degree in Hospitality from Les Roches and Kendall College.
Juan Ángel Solano R's Current Company Details
Ropeswing Hospitality Group
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Leader in Hospitality
bentonville, arkansas, united states
- Website:
- ropeswinggroup.com
- Employees:
- 49
Juan Ángel Solano R Work Experience Details
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Group Director Of Hospitality OperationsRopeswing Hospitality Group Aug 2024 - PresentBentonville, Arkansas, United States
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Managing DirectorBlakest (Ropeswing Hospitality Group) Feb 2022 - Sep 2024
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General ManagerBlakest (Ropeswing Hospitality Group) Feb 2020 - Nov 2022Bentonville, Arkansas, United StatesA place for you to be yourself amongst those from different walks of life. BlakeSt House supports you, and your neighbor, in the pursuit of a personal best.
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Assistant General ManagerSoho House & Co Apr 2019 - Feb 2020Chicago, Illinois• Responsible for directing the operation of various departments, including six restaurants and bars, their respective kitchens, Front Desk, Reservations, Member Services, Spa, Gym, Housekeeping, Engineering.• Recommend and adhere to budgets in relation to both sales control and expenditure for the above departments. Assists with house-wide annual budgets. Prepare and adhere to business and marketing plans, forecasts, and objectives to exceed regional directors’ expectations.• Implement company programs and manage the operations of the division in a manner consistent with federal, state and local laws, as well as Soho House policies and procedures to ensure a high level of quality and member satisfaction -
Cowshed Spa ManagerSoho House & Co Nov 2017 - Apr 2019Chicago• Responsible for the recruitment and selection process of therapists and receptionists for the spa• Reduced payroll costs by 35%, while simultaneously increasing sales• Established budgets and financial goals, and ensured the operations were in favor of higher profits• Created individual staff service and retail goals, and guided the team to its achievement by implementing successful incentive plans• Inventoried and ordered supplies to ensure full stock of retail and professional products at all times• Constantly assessed employee performance, and coached the team on ways to improve
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Assistant Cowshed Spa And Gym ManagerSoho House & Co Sep 2016 - Nov 2017Barcelona• Was part of the pre-opening team, and implemented standard operational procedures from the ground up• Recruited and trained a team of 40+ staff members before the opening of the property• Created and implemented the business plans for the spa’s first year of operations• Assessed the quality of services and physical spaces with fine attention to detail
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Cowshed Spa ManagerSoho House & Co Mar 2015 - Sep 2016Chicago, Illinois• Responsible for the recruitment and selection process of therapists and receptionists for the spa• Reduced payroll costs by 35%, while simultaneously increasing sales• Established budgets and financial goals, and ensured the operations were in favor of higher profits• Created individual staff service and retail goals, and guided the team to its achievement by implementing successful incentive plans• Inventoried and ordered supplies to ensure full stock of retail and professional products at all times• Constantly assessed employee performance, and coached the team on ways to improve
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Assistant Executive HousekeeperSoho House & Co Jul 2014 - Mar 2015Chicago, Illinois• Was part of the pre-opening team, and implemented standard operational procedures from the ground up• Monitored staff performance and ensured smooth and efficient operations• Ensured achievement of all brand objectives for guestroom quality• Oversaw Minibar operations and ensured 100% quality and guest satisfaction, while implementing procedures that reduced Minibar costs• Monitored inventory of supplies and linen, and was in charge of all departmental purchases
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Assistant Front Office ManagerHyatt Regency Mccormick Place Jul 2013 - Jul 2014Chicago, Illinois• Trained Front Office agents on better customer service and how to follow SOP’s• Developed and Implemented the Front Office Upsell Program and achieved 290% of assigned revenue goal• Resolved guest complains in a timely manner and responded to unsatisfactory surveys• Responsible for purchasing, and decreased Front Office supply costs by 23% in comparison to previous year• Created Standard Operational Procedures• Scheduling and submitting payroll -
Corporate Management TraineeHyatt Hotels Corporation Mar 2013 - Jul 2013Chicago, Illinois• Rotated through all the departments of the hotel, including F&B, engineering, accounting, housekeeping, guest services, catering, sales, executive offices, human resources, and others, to obtain a full perspective of the property’s operations• Managed the opening of a new tower with 400 rooms. Scheduled construction projects and informed other departments of upcoming renovation projects• Was the liaison between the executive offices, the construction company, and the owners of the property• Inspected everything within the scope of the project to ensure company’s standards -
Front Office Agent/ Night AuditIvy Boutique Hotel Oct 2012 - Mar 2013Chicago, IllinoisWelcomed guests, checked-in and out, processed pre-authorizations and guest payments, counted opening and closing cash flow, created registration forms, updated guest profiles, generated and completed reports, and handled guests requests.Responsible for the entire operation of the property during nights working as night audit. -
Events CaptainKendall College Jan 2012 - Dec 2012Chicago, IllinoisSupervise and motivate a team of waiters for various events on campus. Set-up and execute 4-6 events weekly ranging from 20-200 guests. -
Ritz Carlton TraineeThe Ritz-Carlton Hotel Company Llc Jan 2011 - Jul 2011Lisbon Area, PortugalRotated through 6 departments of a 194 room hotel for a full operational and management perspective; Hospitality management, accounting, purchasing, golf course operations, and events.Managed daily operations of a golf course and pro shop. Booked tee times, leased golf carts, caddy master and marshal, and processed guest requests. -
Red Level TraineeMelia Hotels And Resorts Jan 2010 - Jun 2010Tenerife, Canary Islands, SpainRotated through various departments of a 609 room resort; specializing in the highest level of guest satisfaction by attending 7 villas and 26 VIP rooms separated from the rest of the resort.
Juan Ángel Solano R Skills
Leadership
New Golf
Reserve
Latista Construction Software
Purchasing
Restaurant Management
Opera Pms
Front Office
Customer Satisfaction
Food And Beverage
Catering
Revenue Analysis
Property Management Systems
Hospitality Management
Organizational Effectiveness
Pre Opening
Hospitality
Rooms Division
Resorts
Fine Dining
Restaurants
Hotel Management
Pos Golf
Banquets
Menu Development
Opera
Calc Menu
Micros
Hospitality Industry
Dynamic Speaker
Juan Ángel Solano R Education Details
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Hotel Operations Management -
Double Concentration In Lodging And Assets Management
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Escuela De Gastronomia Hernando MorenoCulinary Arts/Chef Training
Frequently Asked Questions about Juan Ángel Solano R
What company does Juan Ángel Solano R work for?
Juan Ángel Solano R works for Ropeswing Hospitality Group
What is Juan Ángel Solano R's role at the current company?
Juan Ángel Solano R's current role is Leader in Hospitality.
What is Juan Ángel Solano R's email address?
Juan Ángel Solano R's email address is ju****@****est.com
What schools did Juan Ángel Solano R attend?
Juan Ángel Solano R attended Les Roches Marbella International School Of Hotel Management, Kendall College, Escuela De Gastronomia Hernando Moreno.
What skills is Juan Ángel Solano R known for?
Juan Ángel Solano R has skills like Leadership, New Golf, Reserve, Latista Construction Software, Purchasing, Restaurant Management, Opera Pms, Front Office, Customer Satisfaction, Food And Beverage, Catering, Revenue Analysis.
Who are Juan Ángel Solano R's colleagues?
Juan Ángel Solano R's colleagues are Matthew Drain, Allison Caputo, Jonathan Key, Connor Haggerty, Dakota Clay, Chad Williams, Dan Naranjo.
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