Bilingual Business Manager with Marketing Specialization and more than 15 years of experience in Customer Service, Marketing, Consultative Sales and Product Management. Comprehensive customer management, from the administration and development of products and services that maximize market opportunities and generate return of investment, to the creation of sales and service strategies that aim for relationship building that facilitate goal accomplishment. Strong experience leading teams of multiple functional areas, with an integrated business vision and focused on achieving results and customer satisfaction.