Vice President - Lead Client Partner
Greater Houston
As Lead Client Partner, I led all aspects of the business relation between Genpact and a large Energy company, including Growth, Profitability, Innovation and Transformation as well as Service delivery. The commercial relationship was ~$100MM in revenue on an annual basis and services were delivered with more than 1,000 employees. The scope included F&A (O2C, R2R, S2P, FP&A, Others), Procurement (Buydesk, SpotBuy, Tail Spend), Supply Chain (Direct procurement), Information Technology (Cloud, Applications, Service, etc) and Enterprise Risk Consulting. I worked closely with the client's organization and the delivery teams to provide business outcomes in Transformation, Digitization, Automation or Cost. I played a key role in connecting business needs to proposals and solutions. Successfully renewed and extended F&A contract for $35+ MM while increasing scope and outcomes with cost reduction. Additionally, I drove cross functional sales to increase Genpact’s portfolio delivered to Energy clients. I focused on driving $150M of annual service and proposing cost efficient operations to our clients. While in this role, a few of my noteworthy achievements include: ● Drive digital transformation and lead efforts to restructure operations with a focus on automation, resulting in a significant measurable cost reduction for the client, as well as an increase in quality and efficiency across various processes. ● Maintained a consistent focus on selling the best products to meet client needs. Delivered profitable key account growth by expanding margins ~14% in the Manufacturing industry with large clients in the Energy sector. ● Maximized intelligent operations services in finance and accounting, as well as data analytics and IT services.