network support engineer in IIM lucknow

• Troubleshooting of network problems - Made physical changes to Routers, Switches• Provided on-phone and online support for users of extended campus communication network to facilitate effective operation of IT resources.• Vendor Contact - Continuously monitoring all network circuits.• Create spreadsheets for all outages, giving start and end times, their duration and cause.• Installed Cisco Switches and Access Point• Troubleshooting and Installation Switch.• Hands on a wide range of networks devices • Switches: -   Cisco 2960, Cisco 2950, Cisco 3750, Cisco 3560• Maintain Network: Patch penal, Punching Tools ,Crimping tools, hub, IO Port , Lan configure cable check via Lan tester or multimeter ,Data Backup of system.• We recognize the link related issue by login into device via Putty through Telnet.• Monitoring the dual ISP network through mrtgs.• Trouble shooting of the network problems when occur.• Troubleshooting & Analysis of data hardware related issues.• Successfully handling the video conferencing devices of Lifesize and Polycom• In depth troubleshooting of wan link issues and routing protocols such as BGP, EIGRP,OSPF• Providing network support for various customer & Backhaul faults like Link Down, packet loss Flapping , latency throughput issues.