Juby Thomas Email & Phone Number

British Columbia, Canada

• Registered sales on a cash register, ensuring adequate staffing coverage in all areas of the Customer Service Section to maintain a seamless workflow and respond promptly to inquiries from internal and external customers.• Providing comprehensive training, mentorship, and guidance to 20+ junior staff members, empowering them to deliver exceptional customer experiences.• Assisting supervisors in handling special projects and assignments, contributing to innovative solutions for an… Show more • Registered sales on a cash register, ensuring adequate staffing coverage in all areas of the Customer Service Section to maintain a seamless workflow and respond promptly to inquiries from internal and external customers.• Providing comprehensive training, mentorship, and guidance to 20+ junior staff members, empowering them to deliver exceptional customer experiences.• Assisting supervisors in handling special projects and assignments, contributing to innovative solutions for an enhanced customer experience.• Part of the Safety Committee to identify and address safety hazards, investigate accidents and develop safety policies Show less

Delhi, India

Delhi, India

The Objective of the project was to conduct market research for the potential international expansion of the company.

Bangalore

• Conducted end-to-end recruitment processes, resulting in 15 successful hires over 3 months, with an average time-to-fill of 30 days. • Administered criminal record and reference checks as part of candidate screening procedures. • Provided comprehensive departmental support, managing onboarding/offboarding materials, maintaining employee records, and assisting with HR projects such as health & safety and policy development.

Delhi, India

The Objectives/Tasks were to conduct Market Research on the recalling power of consumers for the brand through their ads. This included primary ground level research to analyze the retention power associated with ads for their brand.

Delhi, India

The Objectives/Tasks were to organize Wild Wisdom Quiz in schools across Delhi. This included pitching and negotiation the idea to the school faculty and getting them onboard with the quiz.

Postgraduate Degree

Master Of Business Administration - Mba, International Business

International Immersion Program, Disruptive Technologies

Bachelor Of Science - Bs, Chemistry

High School, Non Medical With Economics

Activities and Societies: School House Captain for Academic Year 2014-2015