Key responsibilities: • Catering for the customer’s needs/ wants• Interact with a variety of customers while providing them comfort and satisfaction while in the bar• Opening and closing the bar• Preparing the bar for opening • Cashing up at the end of the night• Serve food and prepare table for welcoming customer experience• Advertise any promotion deals to maximize sales • Maintaining a high standard of cleanliness on the bar • Cellar work – changing/ cleaning beer taps or gas canisters• Renovating glasses• Maintain high standard of customer service • Throw in new ideas and take feedback on how to make the bar better • Work independently as well as within a team too

Key responsibilities:Greet customers and create a welcoming atmosphereUse a till to take orders and paymentsHandle cashServe drinks at bar or at the tableKeep the bar clean and well stockedGive advice on drinks to suit customer tastesCollect glasses and wash up

Helping students to make a loan application for further education, by supporting them through the full process, beginning to end.Key responsibilities:• Signing into multiple systems, making sure I am ready to take calls• A good attitude and the ability to interact with lots of different people. • To handle challenging calls with resilience and determination.• Basic computer skills such as navigating between systems and switching between different applications.• Maintaining a consistent high level of productivity• Managing tasks effectively, ensuring all work is completed in a specified time frame• Handling personal and sensitive data• Composing and sending correspondence to departments responsible for other areas of accounts• Ensuring attention to detail always• Working closely with colleagues to ensure department and company targets are met• Maintaining a high standard of professionalism within a fast-paced environment• Verifying, updating, and correcting customer accounts• Following GDPR guidelines

Processing further education EMA applications. Storing, sorting, and processing data to assess eligibility for payments. Key responsibilities:• Carrying out administrative work on files of clients• Performing data entry from paper documents into computer systems, ensuring precision always• Reviewing databases for accuracy and proper documentation• Processing a high volume of applications at a fast pace• Handling and analysing original documents to ensure accurate identification of applicants• Maintaining a consistent high level of productivity• Managing tasks effectively, ensuring all work is completed in a specified time frame• Handling personal and sensitive data• Composing and sending correspondence to departments responsible for other areas of accounts• Ensuring attention to detail always• Maintaining Microsoft Office documents are updated correctly and in a timely manner• Working closely with colleagues to ensure department and company targets are met• Maintaining a high standard of professionalism within a fast-paced environment• Verifying, updating, and correcting documents and files• Photocopy and print all relevant important documents • Following GDPR guidelines