Developing and maintaining the Association’s archive and filing systemsDeveloping new automated reporting systems.Assist in developing of new automated systems and databases for front line information gathering.Maintaining, updating and upgrading the Association’s website with new functionality.Delivering First line support on all IT related problems within the Association.Managing the administration of the secure email service.Managing the online donation streams for the Association.Implementing new online donation streams to be used by the Association.Delivering First line support / monitoring on the CAPITA system across the Association.Drafting agendas, taking and typing up minutes at staff meetingsTyping and updating documents, standard and non-standard lettersUpdating the Association’s database and spreadsheetsMaintaining maintenance recordsPreparing documents in relation to personnel issuesCollating information for the Association’s management team, management committee and external Agencies such as supporting peopleRegular back ups for the associations server

Marketing of new productsTargeting market niche Staff recruitment and trainingDeveloping exsisting and innovative IT platformonline promotions and improving customer base using online marketing toolsworking with enterprise management platformsLogistics and inventory

First line of support for all IT & printer queries • Regular reports in Excel to clients. • Helping produce technical documents. • Maintaining document templates. • Maintenance and improvement of IT security in accordance with both firms’ IT policies. • Liaising with network administrator to roll out new technology and writing/delivering the associated training. • Maintenance and improvement of Excel workbooks including VBA scripts. Projects • Setting up and maintaining a support ticketing system • Creating and undertaking annual audits to handle GDPR requirements: o the ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services; o Ensuring processes exist to manage access controls to ‘least privilege’; o a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing. • Review current IT policies and enforce compliance with these policies • Write an IT security induction for new starters • Update and maintain the starter/leaver processes • Working with our network administrator to implement an encrypted email service for both firms, writing and delivering training for the roll out • Working with our network administrator to implement a centralised email signature system • Planning and delivering dual monitor setups for all Property Debt staff • Review and maintain asset register for PDC Law and Property Debt • Creating document templates and workflows for new bespoke Case Management System • QA testing for AT Case Management System