Responsible for the delivery of all team, guest and investor measures across 18 pubs in the South and South East including:Achievement of budgeted sales of £13 millionTeam development and retention across a team of 40 management and 180 team players.Guest journey delivery consistent across all pubs.Control of all costs to achieve profit targets.General manager recruitmentAchievement of targeted yields in respect of food and drink in every pubImplementation of company policy and all legislative procedures.Key AchievementsIn 2009/2010 financial year achieved the best year on year growth in the South region of 4.4%Successfully changed 7 management teams in 9 months with every one of these teams showing like for like sales improvement.Pulled together an area made up from six different areas in 2009 into a coherent, co-operative and successful team.Area achieving all guest targets including Guest feedback targets and mystery Guest journey visits.All pubs passing external professional safety audits to ensure they are safe, legal and compliant.

2008Responsible for total sales of £16 million across the South West, Midlands and Wales.Managing a total of 125 staff including 25 Branch Managers, 2 Account Managers.Implementation of the company's retail and wholesale sales strategies within the region. Developing wholesale business across the region.Developing individual branch retail sales strategies to maximize sales and profitability.and mentoring Branch Managers.Ensuring that first class customer service is maintained throughout the region.Managing the various cost bases within the region to ensure profit targets are exceeded.Key AchievementsAchieved a 6% growth on previous year of core retail sales against an overall company performance of 1% growth, in 2007Increased the region's Wholesale business by 18% over 2 years. Achieved by leading by example by personally opening 47 new accounts and my Managers opening a total of 40 new accounts.For 2 years in a row region was the 2nd most profitable region in the company. Achieved by focusing staff on the importance of selling high margin products.Best "Mystery Shopper" customer service results in the whole company 2006 and 2007. Achieved by demonstrating to and leading the team to believe that excellent customer service leads to a good sales result.Reduced the regions operating cost by 4%. Achieved by analyzing staff cost versus trading hours versus generated sales and implementing a manpower plan that ensured that a defined payroll cost as a percentage of sales was maintained at 85% of all trading hours.

where responsibility was for an area with 17 Branches.Key AchievementsTop performing Area Sales Manager for 2 of the 4 years in this position Average of 9% year on year sales growth for the 4 years in this position. Area Sales Manager with the lowest staff turnover every year.Two Commendations (2000 & 2003) from the Board for exceeding profit planDevelopment of staff: 9, ex branch managers from the area are now in senior positions within the company.

Managed five branches within the company, initially managing a Branch with an annual turnover of £423,000 progressing to a branch with an annual turnover of £1.1 million, taking the turnover of the last branch from £1.1 million to £1.5 million before being appointed an Area Sales Manager