Jude Dmello

Jude Dmello Email and Phone Number

Assistant Manager Customer Success | Customer Success Expertise
Jude Dmello's Location
Mumbai, Maharashtra, India, India
About Jude Dmello

Results-oriented Manager with expertise in invoicing, document control, and financial reporting. Effective at managing diverse team members to accomplish business goals. Detail-oriented and efficient, with strengths in both project and time management.Handled all operations for 2 clients with 50 FTP while enforcing a connection between the client and the Customers.Coaching and development of the staff. Consistently meets and exceeds daily team performance goals with attention to detail. Generated new business for the company. Mentored lower performing team members to raise expected company metrics. Trained new team members. Assisted Training Team, Quality Team & Talent Acquisitionin in daily duties.

Jude Dmello's Current Company Details

Assistant Manager Customer Success | Customer Success Expertise
Jude Dmello Work Experience Details
  • Apertum Online
    Assistant Manager Customer Success
    Apertum Online Jan 2023 - Apr 2024
    Mumbai, Maharashtra, India
    Was leading the Customer Success team at Apertum Online, my role centers around driving process enhancements and delivering exceptional client experiences. With a robust background in process improvement, the focus remains on optimizing operations and fostering strong client relationships.
  • Apertum Online
    Team Lead Customer Success
    Apertum Online Jul 2021 - Dec 2022
    Mumbai, Maharashtra, India
  • Hgs - Hinduja Global Solutions
    Team Leader Customer Experience
    Hgs - Hinduja Global Solutions Dec 2019 - Jun 2021
    Mumbai, Maharashtra, India
    Line Of Business : Dream11
  • Hgs - Hinduja Global Solutions
    Community Associate
    Hgs - Hinduja Global Solutions Apr 2019 - Dec 2019
    Mumbai, Maharashtra, India
    Line Of Business: Hotstar Email & Social Media
  • Raphael Cardoza Architects
    Project Manager Team Lead
    Raphael Cardoza Architects Aug 2018 - Apr 2019
    Mumbai, Maharashtra, India
    Worked On Contract: Stand alone company Handling their Interior projects in mumbai
  • Sitel
    Customer Service Professional
    Sitel Jun 2009 - Jul 2018
    Mumbai, Maharashtra, India
    Line Of Business: Dell On Call & EarthLink Internet Service Provider 🇺🇸
  • Stream Global Services
    Technical Support Professional
    Stream Global Services Oct 2008 - May 2009
    Mumbai, Maharashtra, India
    Line of Business: Hewlett-Packard HP
  • Electronic Data Systems
    Help Desk Associate
    Electronic Data Systems Jul 2006 - Sep 2007
    Mumbai, Maharashtra, India
    Line Of Business General Motors Techincal Support B2B

Jude Dmello Skills

Photoshop It Operations Soccer Social Networking Public Speaking Bikes Leisure Travel Events Windows 7 Live Events Oracle Windows Hotels Social Media Marketing

Jude Dmello Education Details

Frequently Asked Questions about Jude Dmello

What is Jude Dmello's role at the current company?

Jude Dmello's current role is Assistant Manager Customer Success | Customer Success Expertise.

What schools did Jude Dmello attend?

Jude Dmello attended Indira Gandhi National Open University, St John The Evangelist High School - India.

What skills is Jude Dmello known for?

Jude Dmello has skills like Photoshop, It Operations, Soccer, Social Networking, Public Speaking, Bikes, Leisure Travel, Events, Windows 7, Live Events, Oracle, Windows.

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