Results-oriented Manager with expertise in invoicing, document control, and financial reporting. Effective at managing diverse team members to accomplish business goals. Detail-oriented and efficient, with strengths in both project and time management.Handled all operations for 2 clients with 50 FTP while enforcing a connection between the client and the Customers.Coaching and development of the staff. Consistently meets and exceeds daily team performance goals with attention to detail. Generated new business for the company. Mentored lower performing team members to raise expected company metrics. Trained new team members. Assisted Training Team, Quality Team & Talent Acquisitionin in daily duties.
-
Assistant Manager Customer SuccessApertum Online Jan 2023 - Apr 2024Mumbai, Maharashtra, IndiaWas leading the Customer Success team at Apertum Online, my role centers around driving process enhancements and delivering exceptional client experiences. With a robust background in process improvement, the focus remains on optimizing operations and fostering strong client relationships. -
Team Lead Customer SuccessApertum Online Jul 2021 - Dec 2022Mumbai, Maharashtra, India -
Team Leader Customer ExperienceHgs - Hinduja Global Solutions Dec 2019 - Jun 2021Mumbai, Maharashtra, IndiaLine Of Business : Dream11 -
Community AssociateHgs - Hinduja Global Solutions Apr 2019 - Dec 2019Mumbai, Maharashtra, IndiaLine Of Business: Hotstar Email & Social Media -
Project Manager Team LeadRaphael Cardoza Architects Aug 2018 - Apr 2019Mumbai, Maharashtra, IndiaWorked On Contract: Stand alone company Handling their Interior projects in mumbai
-
Customer Service ProfessionalSitel Jun 2009 - Jul 2018Mumbai, Maharashtra, IndiaLine Of Business: Dell On Call & EarthLink Internet Service Provider 🇺🇸 -
Technical Support ProfessionalStream Global Services Oct 2008 - May 2009Mumbai, Maharashtra, IndiaLine of Business: Hewlett-Packard HP -
Help Desk AssociateElectronic Data Systems Jul 2006 - Sep 2007Mumbai, Maharashtra, IndiaLine Of Business General Motors Techincal Support B2B
Jude Dmello Skills
Jude Dmello Education Details
Frequently Asked Questions about Jude Dmello
What is Jude Dmello's role at the current company?
Jude Dmello's current role is Assistant Manager Customer Success | Customer Success Expertise.
What schools did Jude Dmello attend?
Jude Dmello attended Indira Gandhi National Open University, St John The Evangelist High School - India.
What skills is Jude Dmello known for?
Jude Dmello has skills like Photoshop, It Operations, Soccer, Social Networking, Public Speaking, Bikes, Leisure Travel, Events, Windows 7, Live Events, Oracle, Windows.
Not the Jude Dmello you were looking for?
-
1gmail.com
-
-
jude dmello
Mumbai -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial