Judelyn Padgett Email & Phone Number

Charlottesville, Virginia, United States

- Managing the migrations of on-prem system to SaaS Cloud-based ERP and HRIS systems

Waynesboro, Virginia, United States

• Managed the data migration project from Oracle ERP to Oracle NetSuite which completed in an aggressive 7-month timeframe. Coordinated work for the Netsuite vendor, CSS technical resources producing EBS data migration scripts and the Oracle ACS resources for post-migration services. Provided status weekly to working team and frequent readouts to the Executive team. Provided status decks to support Board level readouts. Filled the Business Analyst gap by developed End-to-End scenarios and executed testing. Promoted the transformation of employee roles to adapt to the Netsuite functionality of Supply Chain Management. The migration was a success with little to no fallout.• Managed several Temporary Service Agreement projects that were required to complete within a specified date as Lumos separated with Segra. These projects include the Fraud Management system separation, standing up a Cyber Security Platform, and IT Infrastructure and Network Setup. These projects completed ahead of schedule or on time.• Group Project Managed vendors to stand up a cloud-based Salesforce via a Customer web interface to support an order entry, provisioning and billing workflow. Managed tasks for Discovery, Technical Integrations, and Stand-up of Systems. The project is still ongoing and scheduled for delivery in an aggressive 9-month period.

Glen Allen, Virginia, United States

• Project management for Enterprise Billing Systems migrations. Supporting aggressive timeframes, three migrations have been completed utilizing both scripted and manual migration methodologies. Project Management responsibilities include coordinating Discovery sessions and executing weekly sub-team meetings focused on milestone, task, decisions, and action item review for specific functional areas. Weekly cross-functional team meeting deck generation and presentation to communicate status and information across impacted organizations as well as Leadership read-outs that highlight key milestones and decisions. All target migration dates have been met.• Stepped in to Project manage an overdue Corporate website that incorporated a cutting edge technology infrastructure. Generated daily detailed meeting notes to enforce accountability between offshore Vendor, IT resources and Product Management. Launched corporate website within 4 months. Also provided Project Management for Release 2 and developed a 7-week hybrid scum model that included a Virtual PI Planning between offshore and onshore resources. Teams were able to deploy meaningful functionality using this model and future releases are being deployed using the foundation of the original hybrid scrum model.

Greater Charlottesville Area

• Kicked off and led Revenue Recognition and Remediation project. Organized, executed, and communicated the urgent and aggressive timelines to fix previous issues. Generated daily executive briefing decks and worked with development teams to remove roadblocks• Project managed large Finance project to consolidate Collections for 12 legacy CTL billing system providing holistic view of Aging and Collections for Customers across platforms. Collections tasks automated facilitating millions of $ of revenue collections opportunities. Organized and coordinated meetings during all phases through Go Live. Received CFO recognition• SAFe Release Train Engineer for 6 team coaches; SAP system support, SOX & Security, Digital Experience, Data Warehouse, and Financial Business Intelligence. Accountable for PI Planning activities • Former Chief of Staff supporting the VP of Billing and Corporate systems. Responsible for Business Continuity Plans for Billing, Mediation, and Corporate Systems, readout decks, Contingency Planning, business systems trade-off studies, and various other Corporate documentation • Accountable for SOX compliant Release Management of Billing and Mediation applications. Coordinate 60+ developers, ScrumMasters, managers, team leads, Prod teams, and Stakeholders. Organize and execute approx. 3 weekly releases supporting 23+ applications • Asset Management of 270+ CTL systems, ensuring annual reviews and compliance• Created Release Management process to streamline communications between development teams and managers, Release Management Organizations, Financial Stakeholders, and cross-team Management in NA, LATAM, and EMEA• Recipient of Level of Excellence Awards from Finance management, IT management, Sales management, and peersTechnical Skills Inventory – Strategic Thinking and Analysis, long-term Architectural Planning and Vision, Agile and Waterfall methodologies, Change Agent, SQL, Rally, Jira, Confluence, Visio

San Francisco Bay Area

Release Manager, Dev Test Team Manager, and Environments Coordinator• Accountable for SOX compliant Release Management of all Billing and Mediation applications. Coordinate between 60+ developers, ScrumMasters, managers, team leads, Production teams, and Stakeholders. Organize and execute approx. 3 weekly releases supporting 23+ applications •Manage team of Billing Development Testers for new billing system capabilities and enhancements; partner with IT QA management and teams• Responsible for all Billing test environments, coordinating data and software refreshes, and shakeout; partnering with the QA organization• IT Billing SME supporting Global Billing Consolidation. Supporting multiple streams of projects with aggressive timeframes• Previously managed team responsible for building Front Office (Opportunities & Contract) and Back Office (Ordering & Billing) Product Catalogs for the product portfolio - Cloud-based Services, Intelligent Network, Business Ethernet, IP and Managed Services, Security Services, Voice Services, Transport & Wavelength Services and Professional Services• Project lead, systems requirements development, design collaboration, test scenario preparation & execution, documentation and deployment with adherence to Sarbanes Oxley controls• Collaborate with cross-organizational teams; Business Operations, Customer Experience, Ordering, Provisioning, Finance, Disputes, Collections, Tax, Maintenance, Product Marketing, Regulatory, and IT • Develop and deliver presentations to Management, Stakeholders, current or potential Customers, and internal teams. On-board and train across organizations and within greater department• Vendor and contractor management• Recipient of Level of Excellence Awards from Finance management, IT management, Sales management, and peersTechnical Skills Inventory – Strategic Thinking and Analysis, long-term Architectural Planning and Vision, Agile and Waterfall methodologies, Change Agent, SQL, Rally, Visio

Littleton, Co, San Francisco And San Jose Ca

Manager of Production Billing for Retail and Carrier Customers, Systems Development• Responsible for Managing all Customer and Carrier Production bill runs – SLAs met, including timely invoice delivery • Managed internal production team, vendors, print vendors, and contractors• Implemented numerous process improvements and cost saving initiatives; 50% time reduction for invoice delivery, streamlined presentation, eliminated paper waste and decreased postage costs • Project Manager and led telecom billing systems requirements, design with vendor, testing, documentation and deployment with adherence to Sarbanes Oxley controls• Collaborate with cross-organizational teams; Business Operations, Ordering, Provisioning, Finance, Tax, Maintenance, Product Marketing, Customer Experience, Regulatory, and IT for New Product Development• Develop and deliver presentations to Management, Stakeholders, current or potential Customers, and internal teams. On-board and train across organizations and within greater department• Recipient of numerous Peak Team Awards/Recognition, 2004 Summit of Leaders award (highest company award)• Led systems analysis and migration activities to support a single Customer billing system during Xspedius acquisition by Time Warner Telecom. Reduced three systems to one with minimal fallout• Developed Total Cost of Ownership documents, RFPs, Business Cases, COTS evaluations, Statement Of Work, and recommendations for integration points to existing systemsTechnical Skills Inventory – Strategic Thinking and Analysis, long-term Architectural Planning and Vision, Agile and Waterfall methodologies, Change Agent, SQL, Version One, Visio

Denver, Co

• Provided daily operational problem solving and integration of cutting edge technology services for two production programs (> 150 personnel) • Developed S/W customizations to COTS product using C, Oracle SQL, and web page interfaces• Responsible for migration of data from legacy system to new application - performed data mapping, development of scripts, API integration, Oracle table development, production cutover, testing, and retiring legacy system• Technical lead for all Y2K efforts for Projects supported – assessments, hardware and software vendor communications/coordination, scheduling, renovation, and validation completed within 4 months and within budget• Received Gold Vision award, company-wide recognition, Silver Vision award and peer awardsTechnical Skills Inventory – Oracle, C, SQL