Jude Marzano

Jude Marzano Email and Phone Number

F and I Support Specialist @ Auto/Mate Dealership Systems
Albany, NY, US
Jude Marzano's Location
Albany, New York, United States, United States
Jude Marzano's Contact Details

Jude Marzano work email

Jude Marzano personal email

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About Jude Marzano

MIS Service Desk ConsultantSAIC -Science Applications Int’l Corp, (2010- 2012)Provided daily support and troubleshooting to over 16,000 end users throughout NYS Dep.of Corrections (DOCS). Level-1 support included resolving issues relating to printers, faxes, scanners, passwords, account maintenance, networking/connectivity, hardware profiles, software, profile settings, shared resources, MS Office, Outlook Exchange, DOCS mainframe applications.Ticket escalation to appropriate resolver groups. Currently resolving 85-90% of incoming calls. Real Estate Sales Management Professional, (2005- Present) Century 21 Beggins Enterprises Madeira Beach, FLResponsible for all aspects of the listing and sale of residential real estate including: prospecting & self promotion to generate inventory, presentations, servicing of sellers, contract negotiations. Achievements  Highest Market Share in territory 2007  Most properties SOLD in territory vs. all other agents  Most Listings, SALES, & Closed Sides in 2007 for Century 21 BegginsNew Vehicle Sales & Business Manager, (1996-2004)Keeler Motor Car Company Latham, NY Responsible for all operations in the sales area for BMW, and MINI franchises including: staffing, training, showroom & inventory control, sales forecasts, gross profit, advertising, CSI, events & promotions, employee reviews, hiring, and terminating. Communicated regularly with upper management on overall operations. Achievements  Grew the New Vehicle Dept. over 350% from 1996-2004  Responsible for over $22 million in sales  Outperformed competition to be recognized as #1 BMW Center in Albany market 2000-2004  Maintained Customer Satisfaction Index (CSI) ratings between 97-99% over last 5 yearsSpecialties: Computers, MS Office, Windows Server, Networking, advertising, business development, closing, contract management, credit, customer satisfaction, documentation, finance, financial, funds, gross profit, hiring, inventory management, leadership, market planning, marketing, networking, presentation skills, pricing, process engineering, progress, promotional materials, real estate, sales, staffing, strategic positioning, swaps,

Jude Marzano's Current Company Details
Auto/Mate Dealership Systems

Auto/Mate Dealership Systems

View
F and I Support Specialist
Albany, NY, US
Website:
automate.com
Employees:
121
Jude Marzano Work Experience Details
  • Auto/Mate Dealership Systems
    F And I Support Specialist
    Auto/Mate Dealership Systems
    Albany, Ny, Us
  • Auto/Mate Dealership Systems
    F&I Support Specialist
    Auto/Mate Dealership Systems Jul 2012 - Present
    Clifton Park, Ny
    Troubleshooting Support and Resolution for proprietary dealership management software as well as on-site & remote web training of dealership personnel upon completion of the conversion of an auto dealer's previous DMS to Auto/Mate's. Training is specialized within the Sales and F&I Departments at the dealership.
  • Saic -Science Applications Int'L Corp
    Mis Service Desk Consultant
    Saic -Science Applications Int'L Corp Nov 2010 - May 2012
    Provided daily support and troubleshooting to over 16,000 end users throughout NYS Dep.of Corrections (DOCS). Level-1 support included resolving issues relating to printers, faxes, scanners, passwords, account maintenance, networking/connectivity, hardware profiles, software, profile settings, shared resources, MS Office, Outlook Exchange, DOCS mainframe applications.Ticket escalation to appropriate resolver groups. Currently resolving 85-90% of incoming calls.
  • Keeler Motor Car Co.
    Sales Manager
    Keeler Motor Car Co. Apr 1996 - Dec 2004
    Responsible for all operations in the sales area for BMW, and MINI Franchises including: staffing, training, inventory control, swaps, ordering, used car appraisals, monthly and annual sales forecasts, gross profit PNVR, advertising, CSI, events & promotions, showroom control, annual employee reviews, hiring, deliveries, generating procedures and/or processes in improving the overall effectiveness of the sales department. Worked closely to enhance current relationships with the manufacturers, financial services, field service engineers and market representatives. Communicate regularly with leadership team on progress & activities such as sales forecasts, sales performance, business development activities, market/sales growth strategies, competitor activities, strategic positioning, and customer needs and pricing strategies.
  • Keeler Motor Car Co
    New Vehicle Sales & Business Manager
    Keeler Motor Car Co Jan 1996 - Jan 2004
    Responsible for all operations in the sales area for BMW, and MINI Franchises including: staffing, training, inventory control, swaps, ordering, used car appraisals, monthly and annual sales forecasts, gross profit PNVR, advertising, CSI, events & promotions, showroom control, annual employee reviews, hiring, deliveries, generating procedures and/or processes in improving the overall effectiveness of the sales department. Worked closely to enhance current relationships with the manufacturers, financial services, field service engineers and market representatives. Communicate regularly with leadership team on progress & activities such as sales forecasts, sales performance, business development activities, market/sales growth strategies, competitor activities, strategic positioning, and customer needs and pricing strategies.
  • New Country Lexus Of
    Business Manager
    New Country Lexus Of Jan 1995 - Jan 1996
    * Assisted in the used car department in achieving #1 ranking in Market 18 for sales of Certified Pre-Owned BMW's for 2004; Promoted and sold after-sales products and services offered by the dealership. Supervised and managed the flow of transaction related documentation, contracts, and the corresponding transfer of funds. Worked together with dealership management and other departments to ensure customer satisfaction with high closing ratios, researched and cultivated relationships with funding sources for new and used vehicle leasing, financing , and other related financial services and products. Collected and analyzed credit information of prospective buyers, organized and coordinated deliveries with the service department, title clerk, and customer. Qualified and counseled customers on financing and leasing options which fulfilled their individual needs. Handled all areas of lease buyouts/turn-ins, certification, inventory, & RDR. Achievements * Developed strong relationships with lenders to aid in closing deals. * Assisted the management of 6-8 person sales staff. * Developed and implemented procedures and marketing strategies to develop aftersales income.

Jude Marzano Skills

Customer Satisfaction Leadership Sales Marketing Management Customer Service Training Microsoft Office Automotive Sales Management Credit Networking Gross Profit Inventory Management Operations Management Finance Windows 7

Jude Marzano Education Details

Frequently Asked Questions about Jude Marzano

What company does Jude Marzano work for?

Jude Marzano works for Auto/mate Dealership Systems

What is Jude Marzano's role at the current company?

Jude Marzano's current role is F and I Support Specialist.

What is Jude Marzano's email address?

Jude Marzano's email address is jm****@****ate.com

What is Jude Marzano's direct phone number?

Jude Marzano's direct phone number is +187734*****

What schools did Jude Marzano attend?

Jude Marzano attended New Horizons Computer Learning, Rensselaer Polytechnic Institute, The Dale Carnegie.

What are some of Jude Marzano's interests?

Jude Marzano has interest in Traveling, Physical Fitness, More, Reading, Golf.

What skills is Jude Marzano known for?

Jude Marzano has skills like Customer Satisfaction, Leadership, Sales, Marketing, Management, Customer Service, Training, Microsoft Office, Automotive, Sales Management, Credit, Networking.

Who are Jude Marzano's colleagues?

Jude Marzano's colleagues are Joshua Shaffer, Glenn Titolo, Anselmo Rivera, Chandana Rajaram, Jason Baker, Dana Pruden, Eli Hanson.

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