Jude Nelson Email & Phone Number

United States

New Jersey

* Managing multiple medium and small projects with the goal of moving to a singlesource of Financial Information.* Implemented Projects using Traditional water fall and Agile Methodology aligned withScrum.*Knowledgeable about CCAR and Basel Regulations* Created Project Management plans in coordination with team, decomposed tasks sothey can be tracked.* Built Estimates using Analogous techniques and expert judgment.* Created a Release plan Checklist to prevent errors during deployment to less than 0.3%* Monitored the Development tracker and ensured the team were on top of thedeadlines.* Streamlined data comparison across legacy companies and systems.* Maintained and Developed KPI’s to measure quality and burn rates for the team usingJIRA.* Reduced Operational and regulatory risk by creating Risk logs, classifying Risks andcreating Impact and probability Matrix.* Tracked and Reported for Senior Management and communicated in a transparentmanner.* Created checklists for Audit documents ensuring our Audit results passed without ahitch.* SPOC between PMO and team, to standardize all documentation utilized in projectsusing Changescape.* Advocated documentation for all knowledge transfer by release.* Held Triage calls to resolve issues and escalated as needed.* Maintained and Administrated SharePoint site, Team Wiki, and JIRA.* Interviewed Resources for Infosys, conducted onboarding and off boarding ofresources in a smooth manner.* Created Documentation so new resources could have a single document to implementthroughout the onboarding process.* Represent the team in CCB meetings to explain changes and communicate the resultsof the change/s.

Monterrey Area, Mexico

* Implemented “Promotions with Credit/Debit cards” in all OXXO stores on a country wide scale.* Launched “In Store Bill Payments” in all OXXO Stores. Providing clients greater revenue by increasing store walk-in.* Performed Execution and implementation for the project “New point of sale”, system was implement countrywide in phases.*Took a Proactive approach to minimize exposure to Risk by resolving conflicts early. *Provided Status updates to senior management.*Translated Specification documents from Spanish to English to enable PCMS (Third party Vendor) to implement solution for the NEW Point of sale project.

* Took Charge of implementing the performance management at the local branch level.* Ensured we had an above 98% participation of the Appraisal process* Prepared Proof of concept documents for potential clients such as Alestra and GE.* Coordinated and co-wrote SOW’s / MSA’s for the bidding process. * SPOC for all issues relating to Performance management. * Visited Client locations to ensure customer satisfaction and resolve issues.* Updated pipeline in CRM to reflect current status with various clients.

Dallas

Pro-Actively participated and Conducted RAD and JAD sessions.Gathered Requirements with a Traceability Matrix through interviews and meetings with Stake holders.Maintained Change Requests and Use Cases diagrams. Wrote Test plans and Test cases.Conducted Tests Manually for Web based applications, communicated and documented defects in Test Director.Conducted different types of tests such as Regression, Integration, User Acceptance, Sanity/Smoke, Unit, Module, Black Box and White Box Testing.Escalated issues based on Severity of Defects with Project Manager and Development team. Worked in a SAB-OX Environment for all processes.

Findlay, Ohio

Headed the Inventory control team at store level with inventory worth 5 Million Dollars and with 185 associates.Involved in Interviewing and Hiring Associates of and performed other HR activities such as coaching and performing Appraisals.In-Charge of the Risk and Safety team, Mentored accident prevention techniques.Involved in loss prevention and incident handling techniques.Increased sales of Wal-Mart Gift Cards by 15%. Developed a sales plan and implemented changes in display and promotional activities.Organized the storewide payroll delivery into an alphabetic system that saved company Time and improved customer satisfaction.Increased customer service through management reviews of advertised sales. This review shares information from various departments on where sale items can be located and their availability. Completed daily and weekly activities including inventory review and control, product displays and location, Invoicing, daily receipts and deposits, seasonal modular, personnel evaluations and both safety and sanitary control. Additional Training: Wal-Mart Food School Certification, Management Skills 101, Serv-Safe Certification, Labor Relations Training and computer based learning programs, Firearm Sale Certified,

Coordinated job placements between employers and potential employeesUpdated both employer and employee databasesManaged key employment accounts, financial transactions and banking activities.Implemented new marketing, advertising and promotional activities that increased customer base and clientele by 8%Held Interviews for clients and placed associates.

Post Graduate Diploma, Computer Applications

Masters, Business Administration

Bachelor Of Commerce