Jude Young Email and Phone Number
Jude Young work email
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Jude Young personal email
An experienced Senior Learning and Development Partner with strong commercial experience and a proven track record of driving strategic and tactical L & D initiatives to produce significant business benefit. I am successful by building strong relationships and gaining a clear understanding of the development requirements. I am an adaptable and enthusiastic individual with a results-orientated approach and a passion for developing people.Specialties: leadership developmentconsultancycoachingteam developmentstakeholder managementchange managementperformance management
Bruck Payne Associates
View- Website:
- bruckpayne.co.uk
- Employees:
- 7
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RetiredBruck Payne Associates Nov 2019 - PresentBristol, United Kingdom
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L & D AssociateBruck Payne Associates Nov 2014 - PresentBristol, United Kingdom
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Learning & Development ManagerBrightside Group Sep 2012 - Jul 2014BristolMy role as L & D Manager covered a wide range of responsibilities, from working with business leaders in understanding the development of their teams, to designing and delivering workshops to meet those needs. It was critical that I was able to build strong relationships at all levels and guide the business to the most effective development solutions. I built competence frameworks and embedded a new Performance Management framework across the business. -
L & D ManagerFriends Life Sep 2010 - Apr 2012I produced a range of L & D strategies, including an integrated Performance Management framework, a change leadership strategy and a robust and stretching proposition for developing manager capability. I managed a client group of around 25 senior leaders, consulting on their strategic development needs, agreeing evaluation measures and ensuring that L & D solutions were fit for purpose. I managed the team of leadership development trainers and the relationship with external suppliers.
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Senior L & D PartnerAxa May 2007 - Mar 2011I performed a consultancy role involving building strong relationships with key stakeholders in the business, working to understand their strategic development needs and offering appropriate learning solutions. Key achievements in this role included the 'selling' of L & D to senior stakeholders, management of evaluation measures and delivering quality L & D solutions. I facilitated a number of senior leadership events and was involved in coaching senior leaders. -
Customer Service Training ManagerAxa Life Jun 2006 - May 2007I was responsible for the implementation of new Organisational Design for the Customer Service Training Team and delivery of core technical and soft skills training for the business. This role involved managing a team of trainers across sites, and I turned around a failing team to become a respected and successful internal training delivery and consultancy team. Under my leadership the team offered process and product training as well as call quality coaching to the contact centres and admin department of the Customer Service Division. -
Customer Service ManagerAxa Life Jan 1997 - Jun 2006I worked as the Customer Service Manager in a number of different departments, including the call centre and the new business department for AXA Sun Life Direct (protection products sold via direct marketing), the call centre for intermediated products until the work was migrated to Coventry, and the servicing department for AXA Sun life Direct. A proportion of the work (both call centre and admin) was off-shored, so remote management of teams in India was a key part of several of the managerial roles. I gained significant customer service delivery experience, commercial understanding and people management skills during this time.
Jude Young Skills
Jude Young Education Details
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University Of OxfordGeography -
St Austell Sixth Form CollegeA Levels
Frequently Asked Questions about Jude Young
What company does Jude Young work for?
Jude Young works for Bruck Payne Associates
What is Jude Young's role at the current company?
Jude Young's current role is L & D Associate at Bruck Payne Associates.
What is Jude Young's email address?
Jude Young's email address is rv****@****o.co.uk
What schools did Jude Young attend?
Jude Young attended University Of Oxford, St Austell Sixth Form College.
What skills is Jude Young known for?
Jude Young has skills like Performance Management, Stakeholder Management, Talent Management, Change Management, Culture Change, Coaching, Leadership Development, Management, Employee Training, Performance Improvement, Employee Engagement, Workshop Facilitation.
Who are Jude Young's colleagues?
Jude Young's colleagues are Helen Koon, Rachael Fernandez.
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