Judi Marthaler Email & Phone Number

DEMONSTRATED SKILLS AND ACCOUNTABILITIES:● Accomplished Senior-Level Project Manager with a diverse IT background.● Experience in IT Program/Project Management, SAFe, SDLC, Lean, & Scrum.● Repeated success leading people, synchronizing complex projects, & implementing solutions, while driving consistency & quality, using time management, & effective communication.● Continuously providing accurate project/program planning, design, quality, & change management execution. Ability to offer solutions for process improvements.● Ability to accurately track, troubleshoot & problem-solve.● Highly adept at software application development, systems analysis, & migrations.● Cost Reporting, Project Plans, Project Cost, Analytical Skills, Negotiation, Ad Hoc Reporting, Customer Service, Skilled Multi-tasker, and Customer SatisfactionEXPERIENCE HIGHLIGHTS:● Technical Program/Project leader, managing multi-million-dollar programs & projects.● Provide leadership for end-to-end application development program/project.● Provide strategic and tactical vision with a focus on outcomes.● Create clear & attainable project/program objectives & requirements.● Achieved program/project constraints of cost, time, & scope, with expertise in Project & Portfolio management.● Demonstrable leadership ability.● Effectively delivered program/project scope, milestones, & goals in collaboration with project sponsors & stakeholders. Keeping project schedules, budget, forecasts, and actuals synchronized.● Successfully negotiated program/project resource requirements to achieve stakeholder needs.● Identify program/project dependencies and critical paths in order to overcome obstacles before they arise.● Identify potential crises or issues and devise contingency plans. Uphold procedures in Change Management, Risk Management, and Release Management when there is a change in program/project scope.● Communicate expectations, progress, issues, and successes in a timely & clear fashion.

Atlanta, Georgia, Us

◆ Responsible for putting customer orders together for placement onto trucks.◆ The average time to pull customer orders for an in-store pick-up is 30 minutes.◆ Load product into customer vehicle for good customer experience.◆ Gain familiarity with products, product location, and store layout to provide efficient and quality service to customers and other associates.

Albuquerque, Nm, Us

● Formulate program plan to meet the program objectives while adhering to an approved budget ($1.4k) and Regulatory timeline (12/31/21) for 504, 508, and improved quality communication tool.● Assembled and lead the correspondence/compliance/regulatory efforts; 5 workstreams/projects.● Increased scrutiny above organizational standards of satisfaction, quality, and performance.● Aligned with Fluent Health & PHP Leadership Team, cross-functional teams, solution architect, and assigned project managers to align workstreams and develop scope, deliverables, required resources, work plan, budget, timelines. ● Analyzed, evaluated, and overcame program risks, and produce weekly project status reports for management/stakeholders. Presented monthly presentations to the PHP Leadership Steering Committee.

San Francisco, California, Us

◆ Led project teams through all activities in an SDLC & Agile Methodologies life-cycle (initiation planning, executing/controlling, and closing) associated with high visibility projects that are long-term, across one or more lines of business, and carry a substantial impact to the relevant businesses. Interacting with senior leadership and major stakeholders to establish strategic plans and objectives for programs or projects. ◆ Consults with business partners to clarify and define complex project requirements, budgets, and business cases, including statements of work. Responsible for end-to-end program or project management, demonstrating ownership of the entire process from beginning to end. ◆ Develops and implements program and project level processes, procedures, and performance metrics. Responsible for sourcing, negotiating, and managing outside vendors. Typically manages a family or series of projects associated with a specific business strategy to obtain benefits and controls. ◆ Ensures program/project-related risks are managed according to the Project Management Policy. Leads project staff, including training and providing input to performance evaluations. Directly manage project staff team members.

◆ Managed medium to large-sized external client-facing projects (25 projects) from governance approval through operational readiness, totaling a budget of $1.5 million. ◆ Improved relationships with a client by implementing projects on time and within budget. Increased this year's implementation rate from 2 projects to 15 projects. ◆ Empowered team to complete tasks with true ownership. ◆ Complied with PMO methodology and practices, using both SDLC & Agile Methodologies. Aligned with the PMO Center of Excellence: Scope management - in/out identification, expectations setting, change requests. Schedule management - baseline management, resource management, created project plans. Communications - facilitated project meetings, created, updated, and distributed project documentation, sent regular project status updates to client and leadership. Cost management - actual cost tracking, forecast/re-estimate management.

Senior Project Manager - Consultant ◆ Managed medium to large-sized external client-facing projects (25 projects) from governance approval through operational readiness, totaling a budget of $1.5 million. ◆ Improved relationship with a client by implementing projects on time and within budget. ◆ Empowered team to complete tasks with true ownership. Complied with PMO methodology and practices. Aligned with the PMO Center of Excellence: Scope management - in/out identification, expectations setting, change requests. Schedule management - baseline management, resource management, created project plans. Communications - facilitated project meetings, created, updated, and distributed project documentation, sent regular project status updates to client and leadership. Cost management - actual cost tracking, forecast/re-estimate management.

San Francisco, California, Us

◆ Migrated several business applications from legacy platforms to onto updated standardized systems. ◆ Assigned to projects that needed to adhere to the Financial Industry Regulatory Authority (FINRA) mandated dates and successfully delivered on time. ◆ Increased communication with cross-functional matrixed teams and Lines of Business, to drive detailed project planning, issue management, and successful project delivery. ◆ Provided consultation, requirements, tools, direction, and oversight to business units performing their own solution preparation to ensure standards were met.

Wayzata, Minnesota, Us

◆ Adhered to all traditional IT Project Management responsibilities and Scrum Master practices for a project creating a new iPad application. Scrum Master duties included: leading standups, demos, retrospectives, sprint planning, etc.◆ Accountable for portfolio and project management activities using the Agile Methodology for up to $1 million, rigor projects. ◆ Held responsible for the leadership, planning, execution, and business results, which included interaction with external vendors. ◆ Encompassed Agile Methodologies/Scrum project guidance, project execution, and positive business results, while interacting with the SAP implementation teams. ◆ Interacted with Business Units and Functions to deliver projects to enable business strategy execution, meeting user needs.

San Francisco, California, Us

◆ Managed cross-team, cross-application projects for company-wide enhancements, including initial Apple Pay Debit Card project; Credit Card, Online Wires, Retirement Integration, and others. ◆ Provided consistent and comprehensive status reports, project plan updates, and ongoing cost analyses, significant issue management, and communication with business lines and technology management levels. ◆ 38 concurrent projects throughout tenure with up to 15 team members per project. Project yearly budgets ranged up to $1 million.

Eden Prairie, Minnesota, Us

◆ Enabled project team to deliver high-quality technology solutions to meet strategic business requirements; aligning within the portfolio. ◆ Accountable to the project sponsor for leading successful deliveries of projects according to scope, time, costs, and quality; managing end to end using Agile. ◆ Led partnership between technical and non-technical departments in order to ensure that all project plan milestones, deliverables, and requirements are met, according to user needs.

San Francisco, California, Us

◆ Managed a $1.5 million program to provide tactical and strategic plans to migrate operational data from the data warehouse to the data store.◆ Managed a team of 31 resources from 8 different departments to successfully implement multiple projects on time.◆ Initiated the program by developing the project schedule, acquired resources, and managing the budget through program completion.

Eagan, Mn, Us

◆ Managed a $1.1 million program to support Blue Cross/Blue Shield of Minnesota’s transition to a new claims processing vendor. ◆ Managed cross-team, cross-vendor relationships to keep the program on track. Provided weekly status reports across Program and held monthly Steering Committee and Joint Core meetings to keep management engaged.

San Francisco, California, Us

◆ Migrated Wachovia Treasury Management customers onto the Wells Fargo platform, by understanding the customer's current Integrated Payables application set up and explaining the nuances of moving them over to the Payment Manager application.◆ Phase 1: Migrated 7 customers contributing to 28 files, 767 payments, and $39.1 million in transactions.◆ Phase 2: Migrated 24 customers contributing to 382 files, 270,735 payments, and $673.2 million in transactions.◆ Phase 3: Migrating 65 customers who will contribute to an expeditious number of files, payments, and transactions. ◆ Perform duties with resources across the United States to ensure customers had a successful transition.

Us

● Established Program PMO Resource Management Standards. Work with 7 Segments, 25 Divisions, 81 different applications, and 9 different transactions to obtain Resource Plans; monitor and track on a weekly basis to assess resource gaps. Create guidelines, reports, and metrics to monitor project spending. ● Became knowledgeable on Planview time reporting tool to track resources across the organization.● Utilized UnitedHealth Development Process (UDP) and other tools to upgrade v4010 to v5010 compliancy.

St Paul, Mn, Us

◆ Implemented enterprise-wide customer complaint system, utilized Six Sigma and New System Introduction (NSI) methodologies from initiation through support with a $1.6M budget. Migrated information from the existing system so no information was lost. (Six Sigma/NSI are 3M’s SDLC processes)◆ Created and maintained detailed project schedules, resourcing for twelve projects within the program. Presented updates to Executive Steering Committee. Including coordination of global departments, which includes fifteen immediate team members and many global resources.◆ Created process flows to adhere to federal regulations such as; Food and Drug Administration (FDA) guidelines, and Sarbanes Oxley (SOx), Health Insurance Portability and Accountability Act (HIPAA) & 21CFR Part11 which were not adhered to previously.◆ Worked across team/departments, on-site and off-site locations to obtain set goals; Work directly with resources in India, New Zealand, Japan, and other global sites.◆ Managed deployment of transferring data from ordering system application to complaint system application and back, to ordering system for a division operating out of New Zealand. Coordination of five departments and ten team members.

Marlborough, Ma, Us

◆ Medical device Clinical Study Project Lead; Led study/project support activities for clinical trials, including tracking from initial issue to assigning resources, through development and release. Coordinated up to twelve studies/projects at one time; with a duration of 3 weeks to two months.◆ Created and executed plans; (Project, Requirement, Development, Test, Implementation, and Release) functioning alongside customers and business analysts. ◆ Worked alongside developers and testers to complete tasks associated with study/project. Drove good process, adhering to Guidant System Development Methodology (GSM) compliance. (GSM is Boston Scientifics’ SDLC process)◆ Change Management Analyst; Created and facilitated Change Review Board Meetings. Led and controlled the change management process using the PVCS Tracker Administrator. ◆ Configuration Analyst; Managed all study/project Configuration Management activities on multiple projects (52) at once using Visual Source Safe (VSS) and Documentum SmartSpace. Adhered to Guidant System Development Methodology (GSM) compliance.◆ Software Quality Assurance (SQA); Ensured compliance by way of FDA regulations and GSM compliancy. Provided SQA support on several studies/projects as assigned. ◆ Test Coordinator; Planned, created, and coordinated all test activities necessary to deliver software. Created test documentation to ensure adherence to the Food and Drug Administration (FDA) mandate to separate/clone Abbott Laboratories systems; created Project Plan, Requirements, and total project compliance.

New York, Ny, Us

◆ Maintained project plan for Lawson Using Lawson project.◆ Administered all testing and issue management. Test Team consisted of twenty members.◆ Accountable for maintenance of project budget for $1.3 million dollar project and exclusively $50,000 travel.

Minneapolis, Mn, Us

● Created data flows and mapping documents to migrate from multiple data warehouse programs to Informatica Superglue application.● Supported the integration of metadata from disparate systems. Team of ten members.● Met with customers to determine needs of current systems and desires for new system.● Coordinated all incoming data warehouse requests, including system changes.

Saint Paul, Mn, Us

PROJECT COORDINATORSeptember 1993 - January 2001• Hub of all project team communications and schedules for implementation of Electronic Funds Transfer (EFT) project between two sites, twenty member team.• Maintained project deliverables using MS Project, ensuring team was organized and on schedule. Assisted in writing Technical Specifications. Calculated budget using MS Excel.• Executed Quality Assurance tests.TECHNICAL LEAD• Supported internally developed applications for entire company.• Coordinated implementation of electronic company phone book.• Implemented company-wide system to track hardware and software.• Maintained inventory on SAP for on-going tracking and deployment.• Upgraded and supported HelpDesk call tracking database, Support Magic.NETWORK ADMINISTRATOR• Provided Second Level Support within the network environment using LANDesk technology.• Performed tactical management and problem-solving for network PCs.• Set up all accounts for e-mail, using Lotus Notes.• Maintained company-wide back-ups on Novell servers.Additional Positions: Executive Assistant, Administrative Assistant, Collateral Control Secretary, Receptionist.

Certified Professional Project Manager, Project Management

It Management, Information Technology Project Management