* Developing HR policies and procedures* Preparing HR reports and budgets for the finance department* Implementing and training employees on HR systems* Organizing interviews and meetings* Maintaining continuous communication with other departments and management team members* Preparation of payroll* Managing end-to-end onboarding and offboarding processes* Organizing trainings and workshops* Coordinating team building programs* Developing an incentive bonus system

* Coordination and implementation of activities related to recruitment, selection and onboarding of employees: - writing and posting job advertisements - screening of received CVs - organizing and conducting interviews* Integration of new employees (onboarding)* Conducting exit interviews in case of employee departures* Handling tasks related to the preparation of employmentcontracts: - organizing medical examinations - preparing entry documents* Maintaining personnel records: - keeping employee records up-to-date - monitoring the expiry of medical certificates

* Responsible for the full onboarding and offboarding processes for employees, including preparing employment contracts, organizing occupational health screenings, coordinating first-day logistics, and conducting exit procedures. * Managed data entry in the Jdolberg system and prepared comprehensive payroll documentation to ensure accuracy and compliance.

* Supported billing operations by managing customer tariffs and pricing data in the company’s proprietary system and Jira. Responsible for booking incoming and issuing outgoing invoices, managing shipment data, and resolving invoice discrepancies. * Coordinated closely with international colleagues to address client concerns, while tracking air and sea shipments to ensure timely, accurate service delivery.

* Oversaw passenger handling and boarding processes for Wizz Air and Ukraine International Airlines flights, ensuring smooth and efficient service. Key responsibilities included issuing boarding passes, verifying travel documents, and coordinating with ground teams to support timely departures and a seamless passenger experience.

* Managed the business lounge experience for premium and frequent flyer passengers, ensuring high-quality customer service. *Responsibilities included passenger registration, VIP service coordination, and maintaining accurate passenger statistics. Organized and monitored inventory (food and beverages) to ensure smooth lounge operations and enhance customer satisfaction.