Judith A.

Judith A. Email and Phone Number

Remortgage and Property Services at Optima Legal ,Microsoft Teams, Case Assistance, Banking. @ Optima Legal
leeds, leeds, united kingdom
Judith A.'s Location
United Kingdom, United Kingdom
About Judith A.

Excellent organisational skills, reliable and efficient in Customer Service. I have excellent telephone manner and have a great attention to detail. I work well as part of a team but am also able to complete tasks unsupervised using my own initiative. My ability to multi-task and prioritise has always been vital in order for me to achieve high standards for myself. As a loyal and friendly individual that is confident and polite, who enjoys being a part of a team, as well as working alone and under pressure.

Judith A.'s Current Company Details
Optima Legal

Optima Legal

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Remortgage and Property Services at Optima Legal ,Microsoft Teams, Case Assistance, Banking.
leeds, leeds, united kingdom
Employees:
194
Judith A. Work Experience Details
  • Optima Legal
    Remortgage And Property Services
    Optima Legal Nov 2022 - Present
    United Kingdom
    Responsible for ensuring smooth business operations, as a microsoft team's based case handler; supporting clients, keeping stakeholders up to date with case progression; document cases on database; add value by providing calm and well planned responses to complex enquires, managing stressed clients, negotiating a resolve. Support other colleagues in best practice in communication skills.
  • The West Brom
    Customers Service Advisor
    The West Brom Aug 2017 - Nov 2022
    West Midlands
    Managed high-volume customer queries simultaneously through effective multitasking; customer facing, while keeping up to date with developing products and services; recorded customer communications to maintain proper documentation. Established positive relationships with clients and building a good rapport. Assisted manager in implementing and updating procedures to sustain quality standards.
  • Direct Line Group
    Consultant
    Direct Line Group Aug 2016 - Aug 2017
    Birmingham, United Kingdom
    Customer service consultant, based in a busy call centre. Duties include, customer liaison, guiding clients through services and helping them to identify best product. Explain product benefits, and maximising customer engagement while driving sales.
  • Not-For-Profits Organisation
    Customer Service
    Not-For-Profits Organisation Jun 2011 - Jun 2013

Frequently Asked Questions about Judith A.

What company does Judith A. work for?

Judith A. works for Optima Legal

What is Judith A.'s role at the current company?

Judith A.'s current role is Remortgage and Property Services at Optima Legal ,Microsoft Teams, Case Assistance, Banking..

Who are Judith A.'s colleagues?

Judith A.'s colleagues are Dorcas Meta, Martin Freeman, Fiona Mckillop, Christopher Robinson, Michelle Hodgson, Lucy Ellacott, Mazz Hatia.

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