Judith B. Email and Phone Number

Responsible for handling all aspects of claims filed under complex primary Cyber, Tech, and Media policies, from initial claim to ultimate resolution. Provide support to underwriting team and manage/collaborate with vendors and coverage counsel. Post and recommending accurate reserves. Maintain accurate file documentation/information, analyze liability and damage data, analyze insurance coverage issues, and draft coverage letters. Provide data and analytic based-informational support to underwriters. Provide support to business development with regard to marketing. Liaise with partner carriers on a daily basis.

Managed team of claims adjusters handling mainstream and complex fidelity, crime, identity theft, computer fraud, funds transfer fraud and business email compromise claims. Trained and developed claims adjusters in all areas of claims handling, including investigation, coverage, litigation management, evaluation, reserving and negotiation. Assured compliance with best practices and departmental policies and procedures. Kept abreast of litigation trends and regulatory updates affecting fidelity claim matters. Made presentations to senior management on high severity or complex matters and trends. Analyzed claims trends and statistics to assist the business in proactively managing risks and exposures. Worked closely with actuarial and underwriting counterparts in risk analysis.

Managed team of analysts handling fidelity crime claims, identify theft claims and bank card fraud claims.

Investigated, analyzed and resolved complex fidelity claims.

Investigated, analyzed and resolved complex bond claims.