- Answered multiple initial calls in Calgary and surrounding areas from prospective clients to determine suitability of claims, referring any that were out of scope- Developed an efficient intake system to accommodate a greater volume of calls- Conducted interviews and meetings with clients and potential clients both virtually and in person to ensure they understand their cases and to educate them with regards to legal proceedings and claims- Drafted numerous statements of claim to advance client matters towards a settlement

- Appeared in the Court of Appeal on a civil contempt matter - Represented a co-defendant in a reported decision regarding vexatious litigants-Appeared in Calgary Indigenous Court on criminal matters- Primary areas of practice were Family Law, Criminal, Civil, Employment and Aboriginal Law- Conducted interviews and meetings with clients and potential clients to ensure they understand their cases and to educate them with regards to legal proceedings and claims- On the Legal Aid roster, previously represented clients in criminal and family matters