• Facilitate training sessions for all levels in the organization in a variety of methods.• Design and deliver engaging e-learning and microlearning courses for the LMS.• Partner with HRBPs and consult with business leaders to understand their business challenges, identify their training needs, and develop effective learning solutions.• Collaborate with global team members to design talent development solutions including BeiGene University curriculum and other programs.• Drive Talent Development communication, advocate learning culture, and promote 70/20/10 philosophy in the organization.• Explore and introduce innovative Talent Development practices for improved operations and financial excellence.

• Research and identify leadership competency and performance management frameworks needed to support company culture and employee engagement.• Facilitate instructor-led training in live and virtual environments for front-line sales, senior leadership, and executive leadership.• Manage third party vendor relationships and budgets associated with learning management system (LMS), web-based training software, and 360 feedback software.• Lead all phases of the LMS content development lifecycle including needs analysis, design and development, implementation, evaluation, editing, and measurement.• Monitor and evaluate training programs, assess results, implement enhancements, and provide recommendations to improve training program effectiveness.• Lead and/or contribute to high valued projects across multiple departments in the company and be able to effectively communicate objective, actions, ownership, and outputs to senior leadership.• Customize learning journeys for people leaders and high potentials while providing 360 data driven feedback with emphasis on Competencies, Performance Management, and Individual Career Planning. Increase in competencies, behaviors, and positive implementations for all participants increased by 20% YoY. • Maximize net new learner technologies to create engaging, effective learner experiences that prepare learners to demonstrate desired behaviors.• Determine the best method(s) for creating awareness for Learning and Leadership Development programs and maintaining consistent, maximum learner engagement from beginning to end of a program lifecycle; create related communications to support the delivery of professional and talent development initiatives.

•Trained successful Small Business sales team: averaging 10% increase in sales YoY.•Developed and delivered a comprehensive corporate training program for employees in support of employee on-boarding, customer service needs, and sales goals.•Created sales training development plans to include objectives, competency and certification definitions, evaluation procedures, and appropriate learning timelines.•Analyzed individual employee and team progress to identify best practices in support of knowledge sharing across the organization.•Identified, developed, and delivered innovative and creative training materials and methodologies, curricula, and supporting documentation for instructor-led, online, and blended learning programs•Directed training needs assessments using surveys, interviews, and focus groups to support the design, development and delivery of corporate training programs.•Monitored and measured training effectiveness within Workday •Built, maintained, and managed relationships and partnerships with internal and external clients to gain knowledge of work situations requiring training curriculum development, change control, regulations, or technologies.•Created SCORM compliant materials for deployment within Workday for small and medium business sales.

•Created training development plans for multiple Consumer and B2B programs including new hire training, recursive training, and sales certifications.•Conducted needs assessment and developed curriculum with clear objectives tied to business goals.•Tracked and reported on progress of team members providing real-time feedback and coaching to maximize sales effectiveness.•Partnered with third party telecom vendors to write and maintain training materials for two major programs consisting of 15 products.•Facilitated instructor-led training averaging 25 new hires per month.•Partnered with Operations post-training to provide continued team member evaluation and identified opportunities to foster continual sales improvement: 8-10% increase in sales conversion rates and 3% lift in quality assurance scores.•Provided technical support and instructional design and delivery expertise for instructor-led, online, and blended training.

•Collaborated with key stakeholders and internal clients to develop project goals, training objectives, and measurements through needs assessment and proposed blended solutions.•Created and facilitated virtual, instructor-led, and web-based training modules for eight major telecom and pharmaceutical clients consisting of new hire, HR compliance, customer care, and sales training.•Selected by major pharmaceutical client to facilitate instructor-led training for executive leadership team building based on positive relationship built during needs assessment and previous successful training experience.•Drafted a complete design document to include: audience and learning environment analysis, instructional goals and strategy, and content outline; Document became best practice for use by larger design team.

•Designed, organized, and facilitated technical training programs, seminars, and conferences for corporate LMS and industry-specific internal systems.•Conducted training program audits to review effectiveness; Identified training gap and implemented blended learning solution to include web-based training: Reduced travel costs by 30%.•Designed, developed, and facilitated Microsoft Office productivity training webinars for admin groups to improve productivity.•Developed and maintained state certification database for continuing education credits and designed training materials for each class and state.

Facilitated new-hire Customer Service and Continuing Education training in a classroom environment. Managed employee relations for assigned employees- Managed all aspects of new-hire training and curriculum for individuals and classes- Delivered Human Resources policies and procedures to all new hire classes- Conducted development sessions providing valuable feedback for improvement- Managed employee relations issues and acted as a liaison to Human Resources to resolve problems and enforce disciplinary actions- Managed performance evaluations, disciplinary actions, individual coaching, and quality assurance - Participated in national quality assurance calibrations and continuing education workshops

Managed the logistics for all corporate training sessions. Performed accounting duties including expense reports, purchase orders, and accounts payable invoices. Project managed various weekly, monthly, and ad hoc reports as necessary- Developed and maintained databases for tracking all classes, certifications, and continuing education credits- Assisted in the design and development of new training curriculum- Performed daily maintenance and troubleshooting for on-line training sessions- Created daily reports for on-line training class evaluations

Designed, developed, and facilitated various Entertainment Department training classes- Presented Human Resources policies and Standard Operation Procedures during all new-hire classes- Conducted employee evaluations, performance reviews and advised on career development- Managed employee relations issues, counseled employees and partnered with Human Resources on disciplinary actions- Redesigned training program for non-costumed employees during company reorganization- Developed orientation programs for new parades and productions as necessary