Managed the Human Resources functions- Recruitment, Training and Development, Performance Management, Succession Planning, compensation and staff welfare through direction and oversight for over 300 employees for the local, regional and international countries (Jamaica, Trinidad and Tobago, Guyana, Barbados, British Virgin Islands, United States and Canada).

Reported to the Vice President- Human Resources:• Managed HR functions that included recruitment and selection , training and development, performance Management ,policies and procedures, compensation and staff welfare.

NCB Capital Markets Ltd. is the wealth and asset management arm of the National Commercial Bank offering investment options and advice for institutions and individuals.Reported to the Managing Director:• Managed a broad range of HR functions for 110 employees. This includes cultural development, policies and procedures, employee hiring and retention, training and other developmental programs .

Singer Jamaica Limited has had a presence in the world for 157 years and in Jamaica for over 100 years. The company sells a wide range of electronics, appliances, furniture and bedding in addition to its sewing machine line. Singer has 18 branches island-wide and employs over two hundred Jamaicans directly. Reported to the General Manager:• Created an atmosphere for customer satisfaction while ensuring that the interest and policies of the organization• Managed activities of customers throughout outlets island wide• Developed policies and procedures regarding customer service• Reviewed performance of customer service and sales representatives• Made sound decisions in regards to customer satisfaction• Coordinated and implemented training for all staff levels• Developed and conducted customer service training throughout locations island wide