•Leading on key internal and external communications and PR for the organisation, including 10 care homes, 12 community centres, 1,300 staff, and a number of other services reaching 10,000 people each week.•Managing a team to deliver the PR, press, service marketing, social media and digital marketing to support service delivery, fundraising and events.•Leading on public affairs and key areas of reputation management.•Overseeing all printed and digital publications including… Show more •Leading on key internal and external communications and PR for the organisation, including 10 care homes, 12 community centres, 1,300 staff, and a number of other services reaching 10,000 people each week.•Managing a team to deliver the PR, press, service marketing, social media and digital marketing to support service delivery, fundraising and events.•Leading on public affairs and key areas of reputation management.•Overseeing all printed and digital publications including Careline magazine, read by 14,000 people each year.•Devising communications plans for change management and leading on their implementation.•Anticipating, preparing and delivering crisis communications. Show less