Judith Gutierrez Email & Phone Number

Ontario, Ca, Us

United States

Riverside, California, United States

United States

Mira Loma, California

Ontario, California

My responsibilities at Toyota consist Quality checks, quality audits and accurate completions of customer orders to be delivered on time, damaged free in order to meet, and fulfill customer expectations. Team collaboration within department and all 12 other departments in facility in order to work as one to resolve issues, to fulfill customer requests and be a strategic partners with the organization and meet business expectations.

Ontario, California

My responsibilities at Staples included administrative functions, calling customers and hub/fleet couriers to resolve return issues. I administered monetary refunds and pursued to resolve customer complains with hub/fleet locations. I trained associates across the United States in appropriate return handling and customer resolution matters.

Ontario, California

My responsibilities included leading a team of 10 associates and resolving any team ambiguity. It was my responsibility to meet business expectations to handle return processing in a timely matter in order to meet customer expectations. I also trained new and temporary associates in return processing. I trained and delegated monetary refunds in order to be more efficient and successfully meet customer expectations.

Master Of Business Administration - Mba, Human Resources

Bachelor'S Degree, Organizational Management Concentration In Human Resources, A

Activities and Societies: Dean's List, Department and University honorAt the University of La Verne I learned the expectations.

Associate’S Degree, Liberal Arts

Activities and Societies: Dean’s List, President’s Award for Outstanding Scholastic Achievement Varsity Cross-Country Team