I have a background in finance, with practical experience in bookkeeping, tax preparation, and financial advisory. I hold a Bachelor's degree in Advertising and Public Relations from Penn State University and am certified in the state of Washington as a Notary Public and a licensed Life and Disability agent. My work has often involved customer relationship management, providing tax services, and solving complex income tax issues, where clear communication and problem-solving have been key.In my experience, I've taken on the responsibility of managing client service teams, ensuring that our operations run smoothly and that client needs are met promptly and accurately. I've also facilitated communication between clients and our team, helping to prepare for meetings and presentations, with a focus on understanding and addressing client goals.I'm currently exploring remote opportunities where I can apply my skills and continue to learn and grow professionally, ideally in a role that allows for collaboration, innovation and a growth-first mindset.