Responsible for ensuring compliance with the company's quality standards in contract manufacturing. Focus on identifying, managing, and nurturing relationships with contract manufacturers (CMs) by aligning company requirements with supplier processes. Committed to driving continuous improvement initiatives and achieving operational excellence." Drove the implementation of Dyson In-Site OBA for Contract Manufacturers (CMs) in Mexico, improving the OBA LAR from 88% to an 99% average. Managed OBA processes on-site for each CM, ensuring consistent quality and performance. Achieved cost reductions in Critical to Quality (CTQ) measurements by optimizing sampling plans based on CM performance and First Pass Yield (FPY) during functional testing. Led a global initiative to standardize new working methods and training programs, fostering a culture of continuous improvement. Collaborated with cross-functional teams to resolve design issues during production, working closely with Supplier Quality Engineering, the design and development department, and the Head of Category to implement effective part revisions.

Led and optimized operational quality assurance processes and programs by developing and implementing standards and procedures that ensure product quality, continuous improvement, and customer satisfaction, reporting directly to the AMS Quality Director. Directed, trained, and mentored a team of 8 engineers, 20 technicians, and over 100 quality auditors, fostering a collaborative and results-oriented environment. Managed customer escalations related to quality issues, ensuring effective resolution and maintaining strong client relationships. Developed and executed a governance plan for performance monitoring in AMS, facilitating informed decision-making. Participated in and led external quality audits, ensuring compliance with established standards and promoting continuous improvement.

Ensuring product compliance with customer specifications, industry standards, regulatory and internal PLEXUS requirements.  Followed up on action plans derived from customer audits to ensure compliance and continuous improvement. Monitored KPIs for the Focus Factory and led corrective action plans when indicators fell below targets Implemented a new Apheresis Device production line, including risk analysis, CP implementation, and a performance monitoring system. Participated in the validation process to ensure product quality and regulatory compliance. Improved overall First Pass Yield (FPY) on ultrasound models from 95% to 99%.

Responsible for ensuring the quality standards in manufacturing processes and products. Work closely with cross-functional teams to identify, analyze, and resolve quality issues while driving continuous improvement initiatives. Led the development of risk analysis and quality control plans, successfully executing IQ/OQ/PQ validation protocols for new tooling and products. Developed and implemented test methods for quality control, integrating the 4Qs methodology and effectively monitoring KPIs. Achieved a significant improvement in Overall First Pass Yield (FPY) from 85% to 98% on assembly lines.

Oversaw quality control for the maintenance of electromedical equipment within the Pisa Group, specifically focusing on the Peritoneal Dialysis and Infusion Pumps division. Directed quality assurance efforts throughout the entire process, ensuring compliance with industry standards. Spearheaded the implementation of Lean Six Sigma methodologies in the maintenance area for electromedical devices. Achieved cost reductions in disposable devices for peritoneal dialysis by utilizing Design of Experiments (DOE) to modify resin composition, resulting in a 10% reduction in headcount, a decrease in process cycle time, and a 12% reduction in material costs.