Judith N Email & Phone Number

Canada

• Attending lectures and other sessions of instruction in the course• Preparing instructional material such as handouts, assignments, problem sets, tests, exams and presents to students in a variety of settings such as tutorials, laboratories, or seminars• Marking and grading student assignments, tests, and final exams • Initiating information to students identifying assignment problems or misinterpretations• Helping students to improve on pronunciation and intonation skills by listening to recorded audio exercises and providing corrections and feedback • Helping students to improve on speaking abilities through grammar, listening comprehension and dictation exercises

Manitoba, Canada

• Helping students to build confidence and improve on their language skills by providing goal setting tips and effective study tips• Creating, conducting, and correcting practice tests with students• Assisting students with assignments, lessons, and preparation towards exams• Going over classroom concepts with students to help them master the course• Providing students with learning strategies to help them succeed in their academics• Providing support and reinforcing lessons through supplementary one on one groups

Canada

• Resolving issues and troubleshooting technical problems through phone calls • Managing a high-volume emails/tickets complaint to ensure that customers are satisfied with the service.• Processing of refunds and recoveries to customers in a timely manner• Keeping accurate records of customer interactions, comments, and complaints• Responding to customer’s inquiries by engaging in live chats