Judith N Email & Phone Number

Canada

• Attending lectures and other sessions of instruction in the course
• Preparing instructional material such as handouts, assignments, problem sets, tests, exams and presents to students in a variety of settings such as tutorials, laboratories, or seminars
• Marking and grading student assignments, tests, and final exams
• Initiating information to students identifying assignment problems or misinterpretations
• Helping students to improve on pronunciation and intonation skills by listening to recorded audio exercises and providing corrections and feedback
• Helping students to improve on speaking abilities through grammar, listening comprehension and dictation exercises

Manitoba, Canada

• Helping students to build confidence and improve on their language skills by providing goal setting tips and effective study tips
• Creating, conducting, and correcting practice tests with students
• Assisting students with assignments, lessons, and preparation towards exams
• Going over classroom concepts with students to help them master the course
• Providing students with learning strategies to help them succeed in their academics
• Providing support and reinforcing lessons through supplementary one on one groups

Canada

• Resolving issues and troubleshooting technical problems through phone calls
• Managing a high-volume emails/tickets complaint to ensure that customers are satisfied with the service.
• Processing of refunds and recoveries to customers in a timely manner
• Keeping accurate records of customer interactions, comments, and complaints
• Responding to customer’s inquiries by engaging in live chats