Data Entry / Customer Service Officer
• Captured customer and account data from source documents within time limits. • Reviewed data for deficiencies or errors, corrected any incompatibilities, and checked output. • Produced monthly reports with advanced Excel spreadsheet functions. • Entered data into system and accurately updated customer accounts. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Organized, sorted, and checked input data against original documents.