Judith Sullivan Email & Phone Number

United States

Nationally

Product and Lead Generation Development for high-tech, Healthcare IT Solutions in the U.S. markets. Specifically working with cloud based EHR, HIM, technology tools to optimize workflows, referral management, improve customer service and increase better sales process by securely integrating with RIS, PACs, DIS, and other information systems allowing clients to maximize existing investments and increase productivity with minimal capital investment.

Greater Chicago Area

Greater Chicago Area

Case Management Specialist; coordinates, navigates,advocates and manages member's care across the life span from infants to adults with complex and high risk conditions as, diabetes, asthma, CAD, hypertension, behavioral health, obesity and perinatal, family health conditions. Encompasses Utilization Management and Referral Coordination, as well as, building relationships and networking with all providers, clinics, and healthcare facilities involved with the delivery of quality healthcare services. Collaborated with all healthcare providers and entities involved in improving member's experience and improving quality healthcare outcomes. Empowers, engages and encourages member's towards developing patient centered goals and implementing individualized care plans necessary for improved outcomes. Instrumental and successful in increasing care coordination enrollment and service/product awareess above expectations.

Greater Chicago Area

Community Liaison responsible for Home Healthcare Agency new business development and delivery of home-health nursing care across all systems in the Greater Chicago Area with emphasis on Chicago's Gold Coast. Agency specialized in Wound Care, Diabetic Care, CAD,CHF, Complex cases; care treatments/ infusion therapy, and Senior Care including Memory Care. Collaborated with external sources for referrals via networking and relationship building with Physicians, HCPs, Case Managers, Discharge Planners, C-Suite Level Professionals within wide sector of healthcare services and systems, DME vendors, Clinic staff, who are involved with the delivery patient's care following hospital visit / transition of care.

55 E. Pearson Chicago, Il. 60601

Marketing and Sales for a newly acquired upscale 53 story hi-rise, Senior Living, Continuum Care Retirement Community, (CCRC) in the Heart of Chicago's Gold Coast. Specifically, worked in a variety of facets increasing occupancy in the division of The Health Care Terraces and Memory Care/ Assisted Living Community/Services.~Cultivated strong business relationships with assigned high value targets and proved capability to positively influence high value customers resulting in desired business outcomes. Success achieved through direct contact with Medical and Business Professionals and Organizations (NMH,RIC,Rush Hospital), Case Managers, Geriatric Liaisons, Community Organizations, Family Members and The Clare Residents to solicit and generate referral activity. ~Developed effective marketing strategies and executed initiatives to drive occupancy in the Assisted Living and Memory Care Community. Increased AL/Memory Care occupancy by 50% above projections. ~Collaboratively Built, Marketed and Implemented a Respite Care Division of the Assisted Living increasing revenue potentials for the Health Care Terraces. ~Managed and Participated in the Upgrade Project of all Assisted Living Models and Respite Care Suites to standards of safe, convenient and comfortable senior living environment. ~Organized and conducted all Move-ins and Move-outs of the Clare Terraces in Assisted Living and Memory Care including internal transfers to AL/MC from Independent Living and SNF/ Rehab. ~Constant integration of advertising initiatives and instrumental in gaining several key testimonials from our Retirement and Healthcare Division residents and influential in development of new advertising materials for the Terraces. ~Conducted and Attended special projects and several key events and support programs at Lutheran General Hospital, NMH, and The Clare to increase awareness and build B2B relationships with key external and internal referral sources to drive occupancy.

HEALTHCARE: Clinical Practice/ LeadershipProvides comprehensive patient care in Clinical areas: Level III Obstetric/Newborn/Women’s Health including Gynecology and UroGynecology post-surgery. Crossed-trained in Specialty areas: Neonatal ICU, Pediatric MICU, and Labor & Delivery.Nurse management responsibilities include: maintaining rapid changing unit census, staffing, overseeing all patient care and emergencies, multidisciplinary collaboration and effective communication. Mindful of all budgetary initiatives regarding census and staffing.Analytical problem solver and an effective team builder who utilizes interpersonal skills to create win/win situational opportunities.Nurse Educator (staff and students) in charge of developing and implementing orientation programs that ensures best practices and the core values of Care, Concern, Respect, and Cooperation. Personal Excellence/Magis Facilitator/Educator for Human Resource Department for all new hires at Loyola Medical Center. Teachings and training was built around the theme; why Loyola is the Provider of Choice.Coordinated quality improvement process to prepare nurses for Joint Commission hospital accreditation and created new safety initiatives/ evidenced-based, cost-effective practices to achieve optimal clinical and budgetary outcomes.

Loyola Medical Center

HOSPITALITY: Business Proprietor/ Marketing & Sales/Customer Service/Account Management/Vendor Relations/OperationsCo-Owner of two O’Sullivan’s Restaurant establishments, a family owned venture over the course of 18 years..Developed and Improved Marketing strategy to build loyal customer base and grew sales 55% from 2003-2011. Improved Brand recognition for O’Sullivan’s, through utilization of social media, contact with local Chamber of Commerce, an effective public relations campaign, and through delivery of consistent quality products and service excellence. Instituted training program for customer service providers to promote customer service satisfaction. Implemented more efficient systems/practices as Micros, POS and Bevinco Inventory to increase profitability.Researched and developed initiatives for Organic, Green Philosophy/Sustainability to implement overtime. Sales experience/ business development with a Food Brokerage Company and AEasy, Products, INC.

Domestic travel assignments on all aircraft servicing routes within the United States.

Greater Chicago Area

Gained profitable outcomes successfully from lead generating, cold-calling, and developing business in new territory for food brokerage products in the Wisconsin and Chicago Area.

Bachelor Of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse

Bachelor Of Applied Science (B.A.Sc.), Foods And Nutirition/ Dietetics

Activities and Societies: American Marketing Association, Nutritionist for Campus Healthcare ClinicIllinois State University Minor.

Education record