Judith Ukaegbu Email & Phone Number

Vancouver, Bc, Ca

#6 - 9965 152Nd Street, Surrey, Bc

Achieved a 95% client satisfaction rate by delivering exceptional service for clients buying, selling, or renting residential properties.Managed over 100 inquiries per day via phone, email, and in-person visits, providing immediate and professional support.Scheduled and coordinated 50+ property viewings weekly, leading to a 20% increase in successful viewings.Efficiently handled 100+ calls and emails daily with 99% accuracy in managing client data and inquiries.Collaborated with cross-functional teams to resolve complex issues within 24 hours, ensuring prompt client solutions.Supported administrative tasks, such as drafting contracts and organizing property documents, for over 100 transactions monthly.Maintained accurate records of client interactions and property inquiries using CRM software, ensuring all client information was up-to-date and easily accessible.

Bonny Island, Rivers- State

Led recruitment efforts, resulting in a 20% increase in top-tier talent acquisition within the Wholesale/retail, supply, and general merchandise sectors.Directed strategic planning and decision-making processes, resulting in a 25% increase in annual revenue and a 20% rise in profitability over the tenure.Led operations as the Managing Director and CEO of Lafinskz Enterprise, overseeing a diverse portfolio including wholesale, retail, supply, and general merchandise sectors.Developed and executed business development strategies, expanding market reach and boosting revenue streams by $1 million annually.Managed overall business operations, including inventory management, sales, and customer relations, achieving a 30% improvement in operational efficiency.Cultivated a culture of excellence and accountability, leading to a 15% increase in employee productivity and satisfaction.Supervised a diverse team of professionals, resulting in a 10% reduction in turnover rate and improved team cohesion.Established and maintained robust partnerships with suppliers, clients, and stakeholders, contributing to a 40% increase in business growth and market share.

Bonny, Rivers State, Nigeria

Optimized reception services by spearheading primary liaison duties for multi-barrier youth, visiting professionals, and guests, nurturing a welcoming and inclusive atmosphere, resulting in a 20% surge in positive stakeholder feedback.Demonstrated adept organizational skills in a fast-paced environment, efficiently overseeing word-processing support, document editing, meeting coordination, and research project facilitation, driving a 30% improvement in task completion efficiency.Championed office efficiency initiatives by streamlining inventory management for office supplies, managing key/fob allocation for staff, and coordinating office equipment maintenance, yielding a 15% reduction in supply expenses and a 25% decrease in equipment downtime.Ensured precision and confidentiality in client record management, meticulously adhering to policies and regulations, promptly addressing client inquiries with professionalism and empathy, and maintaining a perfect 100% compliance rate with data protection standards.Fostered culturally inclusive environments and integrated care strategies through collaborative efforts with diverse stakeholders, delivering exceptional services that resulted in a notable 40% increase in client satisfaction scores.

Bonny Island, Rivers

Devised streamlined office procedures customized for a diverse multi-program/multi-partnership setting, leading to a 20% reduction in processing time and a 30% increase in overall productivity.Utilized advanced proficiency in Microsoft Office Suite to create and refine documents, spreadsheets, and presentations, resulting in a 25% improvement in document turnaround time and a 20% increase in the effectiveness of multi-barrier youth programs and guest services.Demonstrated remarkable adaptability and flexibility in managing evolving priorities and deadlines within a dynamic fast-paced environment, resulting in a 30% enhancement in team efficiency and consistently timely project completion, reducing average project completion time by 20%.Engineered comprehensive administrative support involving reception duties, appointment scheduling, correspondence management, and visitor reception, resulting in a 15% decrease in response time and a 25% increase in client satisfaction.

Oshodi, Lagos

Streamlined communication and coordination between the Director of the Registration & Regulatory Affairs Directorate and various departments within NAFDAC, resulting in a 20% reduction in response time to inquiries.Optimized administrative processes related to regulatory affairs and registration, leading to a 15% increase in operational efficiency.Conducted thorough research and analysis, providing insights that contributed to a 10% improvement in decision-making accuracy.Developed reports and presentations that significantly enhanced stakeholder understanding and engagement, resulting in a 25% increase in collaboration effectiveness.

Master Of Business Administration - Mba

Strategic Management | Talent Management | Management & Employee Relations | Small Business Management | Recruiting and Retaining Talents.

Bachelor'S Degree, Biochemistry

General Chemistry | Organic Chemistry | Biochemistry I: Introduction to Biochemical Principles | Biochemistry II: Metabolism.