As a scheduling administrator at Screamer Telecoms, I manage the daily operations and logistics of a team of technicians who provide internet service to customers across the country. I coordinate the appointments, dispatches, and invoicing of the service requests, ensuring that they are completed efficiently and accurately. I also handle the customer inquiries, complaints, and feedback, resolving any issues and ensuring customer satisfaction.I have a Bachelor of Laws degree from the University of South Africa, which I obtained in 2020. I am passionate about learning new things and aspiring to become a lawyer. I have also gained valuable experience as a marketing administrator at Raite Security Services and Consulting, where I assisted with creating and implementing marketing campaigns, materials, and events. I have developed strong skills in Microsoft Office, Microsoft Excel, and customer service, which I use to support my current role and future goals.I am a hardworking, charismatic, and competitive person, who loves reading, meeting new people, and exploring various interests in the working environment. I enjoy working with numbers and helping others, and I believe that life is what you make it, work hard for it, and you will achieve your heart's desire.