Over 25 years as a receptionist for the German Consulate General for the Southeast United States. Duties include, but not limited to:• Greeting guests and providing them with a positive first impression of the organization• Directing guests and answering their questions• Notifying other workers of visitor arrival• Keeping office secure by following procedures and monitoring logbooks• Complying with procedures, rules, and regulations on keeping a safe and clean reception area• Documenting and communicating various actions, irregularities, and continuing needs• Contributing to the team by accomplishing tasks as needed• Answering the telephone; taking and relaying messages; providing information to callers• Providing administrative and clerical support• Receiving and sorting mail and packages• Attending and assists in coordinating various functions and duties for the German Community and their business partners• Coordinates with building maintenance and janitorial staff• Various back-office functions such as travel visas, passports, and filing• Excellent customer care and communication skills

Dynamic, energetic, and highly experienced in residential property management with solid history of success. Coordinator with a track record of steering improvement projects, building and guiding top-performing teams, and optimizing internal operations. Talent for cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and renewal of long-term leases. Fluent in English and German.• Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.• Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.• Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining the advantages of location and services, and showing units.• Contracts with tenants by negotiating leases and collecting security deposit.• Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, and initiating corrective action.• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping services.• Secures property by installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.• Enforces occupancy policies and procedures by confronting violators.• Accomplishes goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

• Enjoyed helping travelers check in to their destination in a timely manner.• Guaranteed punctual flights as a gate agent.• Served in the senator lounge for our special frequent flyer customers and first class passengers.• Ensured customers needs and personal requests were met, such as the care of unaccompanied minors.

Gladly helped with the daily routine of hygiene as well as serving the elderly residents with all of their basic needs.