Design technology-led, multi-channel customer management solutions for prospective and current clients. Translate client requirements into operational and commercially attractive, unique, and compelling solutions

- Management, coaching and development of the team- KPI/Quota tracking and development- Performance review- Implementation best practices and processes- Reporting on team results- Hiring

Outbound B2B business developer and sales

Self employed B2B business developer for Ultrafilter Healthcare, a German manufacturer of IIR and FFP2 face masks

- Management of the team (19 people)- Shape and alignment of the Category & Company Strategy to the team activities- Optimize and conduct purchasing activities- Support quotes & tenders team with strategic tenders - Set up and manage contractual relationship with suppliers- Optimizing the process-based activities- Manage customer specific stock risks- Conduct negotiations with suppliers to support procurement- Support activities for the development of a service driven customer offering- Coordination & management of Marketing & Purchase Projects

- Management of the specials, specifics, & quotes & tenders teams (16 people)- Support quotes & tenders team with strategic tenders - Assortment optimisation- Selection and negotiation with suppliers - Optimisation of service levels, margin and stock - Continuous optimisation of workflows and processes - Non Catalogue marketing strategy

- Management of the specials team (4 people)- Optimization of processes and procedures for special requests- Selection and negotiation with suppliers - Price negotiations for large specials projects- Follow up of back-orders- Creation of a product database

- Communication B to B and B to C: digital marketing, social media, direct mailing, advertising- Organization of events, fairs, promotions- marketing campaigns- PR- Graphic design

- Organization of events and roadshows- Marketing campaigns- Organization of incentives- Communication: mailings, emailings, etc

Assisting the Marketing Manager Consumer & Office products in the daily marketing activities

Creation of consumer and office catalogue 2008, creation of promotional brochures, organization of a sales tour to promote product display & creation of marketing material, audit office supplies catalogues,other sales supporting marketing activities

Qualitative marketing research, creation of marketing material and strategy for launching service website