Judith Dockery Email & Phone Number

Hayesville, North Carolina, United States

Analyze tax returns for clientele and provided sufficient support for tax preparers to complete their work using Drake Tax Software.Have received and made approximately 80,000 phone calls from/to clients to provide solutions to their issues with using the tax and accounting softwareDocument every call received and made, detailing the solutions given.Ensure clients are aware that it is time to renew their software subscription.Determine appropriate department(s) to transfer clients' question(s) unrelated to my specialtyExecute transfers of confidential information and documents to and from clients.

Atlanta, Georgia, United States

Authorized and processed checks for all employees organization-wideCoordinated with numerous leadership, management, and corporate stakeholders.Verified complete accuracy of business documentationGenerated and analyzed quarterly business performance and reportingDeveloped and maintained all necessary documents for payroll execution.

Cordova, Ak

Implemented new security systems to facilitate employee identification processes..Generated and approved payroll reports for employee compensations using Kronos.Documented and provided PO authorizations for business equipment/software for leadership and administrative teams.Analyzed, digitized and migrated handwritten historical YoY data into HR softwareIntroduced and optimized the business procedures with various technological solutions

Murphy, North Carolina, United States

Manage bookkeeping, POs, and overall general financingOrganize tax documents for quarterly submissionsSchedule meetings and interviews with potential employees, managers, and business leadersAuthorized, processed and delivered employee payroll checksRecommended and deliberated necessary technology to improve HR functionality Maintain familiarization with current payroll, booking and tax laws.Collaborated with outside suppliers to maintain steady ingress and sufficient inventory.

Cherokee, North Carolina, United States

Ensured all managerial teams submitted timesheets accurately and on a timely basisProcessed and deliver payroll checks to employeesDeliberate software transitions for payroll and financial teams within the businessAnalyzed and evaluated consistent accuracy of tax-related documents.Maintain confidentiality of employees’ personally identifiable information (PII)

Accounting

Activities and Societies: Work Study for IT SupportContinued and pursued more education to realize my career goals.

Associate’S Degree, Accounting

Activities and Societies: Participated in VITA (Voluntary Income Tax Association), identifying and communicating necessary resources.