Judith G. Email & Phone Number

• Professional Services Group Reporting & Budgeting
• Merger & Acquisition Due Diligence / Planning
• Post-Transaction Integration
• Incentive Program Management
• Special Projects

• Management of the subcontractor program.
• Compliance activities across Professional Services.
• PSG forecasting and tracking against actuals.

• Drove the adoption of internal systems, processes, and growth strategies.
• Collaborated across business units to build a consistent, scalable customer experience.
• Tracked Key Performance Indicators (KPI’s) as well as Objectives and Key Results (OKRs) including on time delivery, backlog, customer satisfaction, etc.

• Within Professional Services, managed a Technical Business Analyst and Project Manager along with two Technical Supervisors with a second-tier team of 11 Technical Services Specialists and Programmers delivering.
• Designed case management and assignment process, implemented a project management engagement model, created tools to enhance delivery effectiveness and refined procedures for each phase of the technical project.

Portland, Oregon

• Initial Resource Management practice stand up in 2018, implementation of formalized assignment paths by product, establishment of leadership monitoring and control activities, and ongoing weekly resourcing.
• Department-wide process improvement initiatives including Visio flowchart and procedural documentation for more than a dozen processes and activities with Professional Services, the creation and management of a new.
• Additional department representation within Viewpoint-wide initiatives including a recent customer communication team and in-flight Service Now implementation (scheduled for October 1st).
• Oversight for Project Coordinator team activities including system-based project initiation for 300+ projects per year, ongoing consulting case management and Statement of Work administration.

Hillsboro

• Managed 9 Analysts and Project Coordinators through formal channels and individualized day-to-day support and career planning.
• Accountable for high quality delivery of all team tasks related to:o Internal and external governance and complianceo Scheduled and ad hoc leadership reportingo Demand planningo Workforce management and staffingo.
• Owned process improvement initiatives to enhance project delivery quality through engagement of functional teams and expanded audit activities.

Hillsboro, OR

• Enhanced project governance by creating and implementing new policies and procedures including phase gate scorecards and annual project requirement agreements.
• Standardized Project Management Roles and Responsibilities documentation and refreshed related tools and templates.
• Assisted with PMO SharePoint site setup, created and delivered new user training, and performed ongoing site administration.
• Completed recurring and ad hoc senior leadership reporting.
• Handled weekly time tracking, monthly invoicing, quarterly reconciliations, and annual true-ups for two large scope projects.

Portland, Oregon Area

• Created annual recruiting plans for all practices, monitored progress throughout the year, and adjusted strategy, as needed.
• Established strong relationships with faculty, career center staff, and student leaders to increase access to quality candidates.
• Hosted workshops and delivered interactive presentations for various audiences focusing on leadership skills, interview process preparation, and business communications.
• Managed candidate and recruiting team communication processes.
• Organized and executed local, regional, and national recruiting events.

Greater Seattle Area

• Expanded KPMG recruiting program to source top-tier talent.
• Designed and implemented an annual recruiting plan for the Advisory practice including headcount budgeting, university selection, candidate identification, and interview program preparation.
• Supervised the performance management process for Advisory interns.
• Assumed overall budget management and additional recruiting responsibilities for the Seattle office during three separate team member maternity leaves.

Portland, Oregon Area

• Customized, implemented, and tested a new bank-wide document storage and control system, policyIQ. Implementation process included walkthroughs and documentation of risks, controls, test plans, and.
• Constructed templates and plans to test internal controls ensuring Sarbanes-Oxley Act compliance.
• Supervised staff completion of internal audit reviews of various bank departments such as retail operations, human resources, and commercial banking.

Portland, Oregon Area

• Key member of multiple Internal Audit engagement teams for international manufacturing clients including several short-term assignments abroad in Europe and Australia.
• Participated in compliance audit program preparation, overall engagement planning, resource staffing, and detail testing. Presented audit results to local and regional leadership through written reports and in-person.

Master'S Degree, Project Management, 3.97

Concentration in Organizational Communication

Bachelor Of Science (B.S.), Business Administration, Accounting, 3.67

Activities and Societies: Beta Alpha PsiMinor in English Literature

Study Abroad Program, English Literature

At the time of the program, the school was called American InterContinental University - London.