Judith Grau, Assoc Cipd Email & Phone Number

Barcelona, CT, ES

Waterloo, England, GB

Milan, IT

Venice, IT

• 5-star luxury hotel, 250 associates. Report to GM & Area HR Director;
• Supervise a team of two associates: Payroll Clerk and HR Intern;
• Put in place a recruitment process and create partnerships with schools and universities to participate in career fairs;
• Assess training needs, deliver in-house training and support HOD’s with on-the-job training;
• Create Explore & Discover as a cross-training programme to increase employee engagement and talent development;
• Implement employee reward and recognition initiatives (i.e. Employee of the month and employee of the season);

London, England, GB

• Standalone HR role in Head Office. 100 associates in 4 restaurant sites. Reporting to Head of People;
• Put in place the HR function from scratch in all restaurant sites;
• Set-up of HRMS Selima and manage all HR administration;
• Decrease staff turnover by 20% by updating processes on recruitment, performance management and exit interview;
• Assist with Open Day recruitment;
• Act as an advisor on Employee Relations queries and people related matters;

Las Vegas, Nevada, US

• Fine dining restaurant, standalone HR role, 110 associates;
• Report to GM and Area HR Manager;
• Deliver in-house Company Induction and organize training courses;
• Support Line Managers with performance management through Talent toolbox system;
• Responsible for selection and recruitment process;
• Manage all HR administration and prepare payroll;

London, GB

• 5-star luxury hotel, 262 rooms, 44 suites, 500 associates;
• Assist with the recruitment process and participate in Career Fairs (i.e. Glion, Sheffield);
• Coordinate the associate recognition programmes (Rave Review and Brand Ambassador);
• Conduct exit interviews;
• Coordinate and support social events, newsletter and e-noticeboards;
• Manage administrative aspects and assist the Payroll Manager with Fourth Hospitality input;

Portals Nous, ES

• 5-star luxury boutique hotel, 31 guestrooms, 50 associates, reporting to the GM;
• Standalone HR role, being part of the pre-opening and opening team;
• Create from scratch all HR policies and procedures;
• Implement selection and recruitment process;
• Contact schools/universities and other external companies for partnerships;
• Manage any employee relations, including disciplinaries and grievances;

Brussels, Brussels, BE

• 4-star hotel, 281 rooms, 15 meeting rooms
• Assistance to HR Administrator and HR Director
• Responsible for the management of trainees within the hotel
• Screening of candidates
• Recruitment (handling applications and interviews for full time jobs, trainees and student jobs)
• Management of the hotel’s online presence in terms of job postings and requests

Bethesda, MD, US

• 5-star hotel, 483 rooms, 14 meeting rooms
• Assist to the Hotel Manager and General Manager
• Assist to Rooms and F&B Directors
• Administrative tasks
• Organise meetings, trips and appointments

Miami, FL, US

• Passenger Ship Capacity: 2,394 (double occupancy)
• Fixed-term contract for summer season
• Provide information about services and facilities onboard
• Handle guest requests, guest concerns and problem solving
• Switchboard operator

• 4-star hotel with 42 rooms
• Check-in and check-out
• Handle reservations and provide information to guests
• Answer calls, deliver messages and send e-mails

Barcelona, Barcelona, ES

• 4-star hotel, 156 rooms, 14 meeting rooms
• Handle individual and group reservations
• Send and answer e-mails to guests
• Follow-up on quotations of the hotel and the Agora residence
• Control the hotel occupancy
• Sales planning: Rates and availability in the extranet

Chessy, ile-de-France, FR

• Provide information to guests about the park facilities
• Keep an eye on guests in the different shows and parades
• Fixed-term contract for Christmas season

Cipd Level 5, Diploma In Human Resource Management

Master'S Degree, International Tourism And Hospitality Management

Master'S Degree, Business Management

Bachelor'S Degree, Tourism And Hospitality Management