Judith Hewett Email & Phone Number

Goose Creek, SC

Responsible for: First line of communication for all incoming IT troubleshooting calls to assist end users. Setup AWRDS accounts for Users and Modifications, setup LAN accounts for Users providing all training and paperwork, FEDLOG updates monthly on all Stand-alone Toughbooks and update phone database as required as well as updates to Timekeeper Database.

Goose Creek, SC

Work with all personnel to update Database for the deployment team.

Goose Creek, SC

Completed operator training for lift to pull parts for Shop locations, place & pull parts from inventory and update Admin Database for Storage. Update AWRDS for inventory.

Responsible for: First line of communication for all incoming help desk calls to assist end users or place trouble tickets in tracking systemAnswer user inquiries regarding computer software or hardware operation to resolve problemsEnter commands and observe system functioning to verify correct operations and detect errorsSet up equipment for employee use.

Responsible for: Answering & handling telephone calls with exceptional customer service assisting customers with all necessary insurance needs Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersWriting and servicing property and casualty / life and health policiesCertified bank.

Responsible for: Office management and employee supervisionOperate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersAnswer telephones, direct calls and take messagesMaintain and update filing, inventory, mailing and database systems, either manually or using a computerCommunicate with.

Responsible for: Answering & handling telephone calls with exceptional customer service to assist customers with all necessary insurance needs and supervising & training of new employees.Use computers for various applications, such as database management or word processingAnswer telephones and give information to callers, take messages, or transfer calls.

Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipmentMonitor systems for equipment failure or errors in performanceRespond to program error messages by finding and correcting problems or terminating the programNotify supervisor or computer maintenance technicians of equipment.