Judith F. Email & Phone Number

Sydney, Nsw, Au

Carlton, New South Wales, Australia

Allambie Heights

Promoted to lead a portfolio of projects, to improve services and operations. Led multiple project teams, and contractors, successfully overcoming staff and organisational resistance to change. Reports: Up to 6 people on various projects. End date of position December 2023. * Implemented the organisations first project management framework, (waterfall) that improved workflow, strategic planning, stakeholder engagement resource optimisation and lowered risk. * Integrated EGA disability services into Sunnyfield operations, including migration of all systems and processes, including staff and client data, finance and payroll.o Achieved a 100% staff retention rate, along with a 100% client retention rate. o Successful merger led to $4M in revenue growth. * Delivered the inaugural Governance & Compliance (GRC) software system, FOLIO, introducing automation and reducing complexity. * Completed phase 1 of data migration and technical integration for Compass, a digital transformation project. * Project managed the implementation of systems and processes to track and report on current and future work by the Business systems and IT team.* Identified and resolved rostering and payroll system deficiencies, with new system, improving efficiencies and ensuring adherence to new Awards. * Implemented ZOOM, MS Teams and DocuSign during COVID, ensuring staff could continue to work during lockdowns.

Selected by the CEO for the EA position, delivered support within a complex portfolio undergoing a major change in funding. Rapidly contributed to the smooth running of office, managing multiple projects, an ever changing diary, along with a hefty workload with strict deadlines. Became a solid, dependable bridge between the CEO and the Senior Leadership Team. Coached and monitored the performance of direct reports. Reports: 2 Administration Assistants* Digitised the Board and Committee papers, moving from a paper-based process to an online-portfolio. Increased accuracy and version control of documentation, improved security risk and lowered time to produce monthly papers.* Project managed multiple events, including 70th Anniversary, Annual Board Strategy Days, General Meetings, and Thought Leadership Days on Social Housing. All major events successfully delivered on time and on budget. (Venue management, budget and resource management, catering, gifts, documentation, schedules, promotional activities, through to follow up). * Coordinated Board and Committee papers, ensuring the delivery of error free reports, with 95% of papers delivered on time. Managed Minutes and Actions, with effective records and distribution in a timely manner. * Introduced new systems for managing high volume of emails received by the CEO, ensuring effective inbox management. * Supported the CEO, enabling the CEO to focus on high priority tasks. Prioritised the CEO calendar, ensuring no-double bookings occurred. Through a strong relationship with the senior leadership team, directors, staff and families, helped CEO improve productivity. * Exceptional performance acknowledged with an Excellence Award for adding value to the organisation and a Team Excellence Award, for team contributions.

Sydney, Australia

In this newly established role, supported the COO, led the efficient delivery of administrative and travel support, and improved the efficiency of the CCO office. * Represented the COO and NDS in both internal and external communications, enabling the COO to manage his priorities more effectively. * Improved travel arrangement for the COO, ensuring seamless travel itineraries (flights, ground transportation, hotel accommodation). * Utilised technical skills to improve efficiencies within the COO office.o Created a library of ‘how to’ and training documents for Adobe Connect, ensuring a successful launch of the software.o Improved the efficiency of monthly credit card reconciliation, reducing double handling by the Finance Department.

Appointed EA to 2 CEOs at LexisNexis, ensuring the smooth running of each CEO office and the effective management of schedules to meet the multinational aspects of the position. * Managed a global calendar, implementing systems to ensure alignment across the USA, Asia and New Zealand, resulting in zero double bookings. * Led the organisation of major conferences and offsite workshops, with events delivered on time and on budget. Coordinated the Regional Asia Pacific EPD conference, with conference delivered with zero travel, logistical or technical issues. * Organised travel and visa arrangements for regular global and domestic travel, ensuring the minimisation of disruptions and effective and in-depth travel itineraries. * Led a regional Intranet Improvement Project, utilising design and user experience best practice to significantly improve communications across regional offices.* Implemented SharePoint across the Asia Pacific team, including the development and delivery of staff training and acting as key support person during the successful rollout. * Led monthly divisional financial reconciliation process for the Regional Electronic Project Development team, ensuring on-time monthly financial reconciliations. • Performance acknowledged with nomination for the ‘Boundarylessness’ value award.

Supported the Managing Director in one of Australia’s major fashion houses, juggling diverse tasks from funding, lease portfolio management, through to trademarks. * Author of an application for a government grant scheme, securing substantial funding for the organisation.* Managed a complex lease portfolio for 120+ retail locations, ensuring effective lease management and documentation.* Improved the purchase order system, enabling for an effective system to recall past job comparisons.* Supported a critical trademark legal case and managed the administration of company trademarks.* Coordinated the in-house store music compilation, securing approval and working in collaboration with the contracted designer.

Diverse role supporting a dynamic and well known entrepreneur. Highlights: * Managed an organic water product expansion into the USA and Asia, including leading a research project on the global organic spring water market, and working with government departments and Industry producers across the USA, UK, and Japan.* Organised production and researched market opportunities for organic chicken, with Ethungra Park’s organic chicken being sold into major Sydney restaurants.* Supervised the sale of several multi-million dollar rural properties.* Secured funding for the creation of an organic produce processing plan.* Designed and co-wrote the company business plan and profile documentation.

Initially appointed as a PA, rapidly promoted to the position of Account Manager and then to General Manager. Highlights:* Doubled revenue over 4-years through the management of Digital One/Cranswick Estate Wine account, through effective marketing, PR and advertising.