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@latech.edu
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4 phones found area 504 and 830
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LinkedIn matched
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Judith Smith is listed as Customer Onboarding & Software Implementation Expert | Ministry Leader | Empowering Success Through Service and Support #faithatwork based in The Colony, Texas, United States. AeroLeads shows a work email signal at latech.edu, phone signal with area code 504, 830, and a matched LinkedIn profile for Judith Smith.
Judith Smith previously worked as Junior Business Analyst at Ced and Implementation Specialist at Ced. Judith Smith holds Bachelor'S Degree, Computer Information Systems from Louisiana Tech University.
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AeroLeads found 1 current-domain work email signal for Judith Smith. Compare company email patterns before reaching out.
With eight years of expertise in customer service and IT service management, I specialize in software implementation, training, documentation, and client support. I thrive in both independent and collaborative environments and am driven by a commitment to delivering exceptional customer satisfaction.
Listed skills include Microsoft Office, Powerpoint, Teamwork, Customer Service, and 20 others.
A career timeline built from the work history available for this profile.
US
Translated high-level business requirements into detailed user stories, including acceptance criteria, for prioritization in Agile backlogs.Collaborated with Development, QA, and Field teams to ensure a clear understanding and feasibility of user stories.Maintained comprehensive documentation of requirements, user stories, and acceptance criteria through.
US
Successfully implemented over one hundred Profit Center Managers and their customers on the company’s “Customer Portal” website using project management, planning, configuration, technical support, and training.Supplied ongoing technical support, adoption guidance, and thought leadership for customer-facing technologies.Trained Profit Center management and.
Irving, TX, US
Managed 60-70 customer inquiries via phone & email. Managed and resolved customer and store-related complaints.Provided customers with product and service information.Documented all call information according to standard operating procedures, and escalated priority issues to proper teams.
Basking Ridge, NJ, US
Acted as liaison between the Verizon project team and ClientMonitored ongoing service management to ensure compliance with SLAs and performance commitmentsEnsured that all contracted program deliverables are completedEstablished periodic status meetings with Client, Verizon, and any Third-Party Vendors to discuss status of contractual relationshipEnsured.
Ashburn, Virginia, US
Provide first level support under the Treasury Web Application Infrastructure (TWAI) account of the Federal Reserve System of the Bank of DallasResponds to customer calls and emails for Service Requests and Incidents and creates them via the Remedy ticketing systemCoordinate crisis conference callsContact on-calls and escalate as neededComplete basic.
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Judith Smith is listed as Customer Onboarding & Software Implementation Expert | Ministry Leader | Empowering Success Through Service and Support #faithatwork.
AeroLeads has found 1 work email signal at @latech.edu for Judith Smith.
AeroLeads has found 4 phone signal(s) with area code 504, 830 for Judith Smith.
Judith Smith is based in The Colony, Texas, United States.
Judith Smith has worked for Ced, 7-Eleven, Verizon, and Dxc Technology.
You can use AeroLeads to view verified contact signals for Judith Smith, including work email, phone, and LinkedIn data when available.
Judith Smith holds Bachelor'S Degree, Computer Information Systems from Louisiana Tech University.
Judith Smith is listed with skills including Microsoft Office, Powerpoint, Teamwork, Customer Service, Team Leadership, Microsoft Excel, Access, and Microsoft Word.
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