Judith Chan Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

https://www.instagram.com/atjudisuchan/

Sydney, New South Wales, Australia

Morgan Stanley at Work - Shareworks is a cutting-edge cloud-based equity compensation administration platform. We offer comprehensive global employee share plan solutions that streamline equity compensation management and provide audit-ready reporting and insights to a portfolio of top ASX listed companies.Shareworks also delivers customisable participant experiences to engage employees effectively. Shareworks is a reliable partner in navigating worldwide employee share plans, addressing complex tax and legal considerations to achieve seamless equity administration.

Sydney, New South Wales, Australia

Sydney, Australia

enableHR is cloud-based software that uses workflows and checklists to guide you through smart, legally compliant HR processes, communicate with employees and set them tasks. It stores all your employee records and has sharing features that let managers (and employees) easily access, deliver and receive documents and files.As a Client Success Officer at enableHR, I played a pivotal role in delivering comprehensive support for enableHR's SaaS platform. I provided Tier 1, Tier 2 and Tier 3 assistance to a diverse portfolio of businesses across Australia and New Zealand. My focus was on delivering prompt software advice, troubleshooting, and effective solutions to address client needs.To ensure seamless technical support, I utilised Atlassian tools such as Confluence and JIRA to log and resolve technical queries and bugs. This involved collaborating closely with developers to ensure timely resolutions. I also engaged with clients through multiple communication channels, including Zendesk tickets, email, phone, and webinars.In addition to technical support, I took pride in delivering personalised software training and conducting weekly demonstration sessions. These initiatives empowered clients and our HR partners to optimise their enableHR software usage and maximize its benefits. My commitment to providing exceptional technical assistance was driven by a strong focus on ensuring high client satisfaction.

Sydney, Australia

HRAssured, a sister brand of enableHR, goes beyond innovative software solutions by offering comprehensive HR and WHS advisory services.

Sydney, Australia

As the world’s #1 job site, Indeed helps companies of all sizes hire the best talent andoffers the best opportunity for job seekers to get hired.As a Content Support Associate, my primary responsibility was to assist employers in finding suitable candidates by providing internal product support through cross-functional collaboration and technical expertise. I advocated Indeed's technology to businesses in Australia, Singapore, Hong Kong and the Philippines. By showcasing the creative potential of Indeed products, I strived to make organisations more productive, collaborative, and adaptable in their search for talented individuals. Ultimately, my goal was to enable more companies to successfully engage with exceptional talent.

Sydney, Australia

Sydney, Australia

Canberra

Canberra, Australia

Australian National University

Shenzhen, Guangdong, China

Bachelor Of Commerce & Bachelor Of Asia Pacific Studies

Major - International Business and Japanese Minor - Northeast Asian Studies

Exchange Program

Courses studied: Comprehensive Japanese 4 Modern Japanese History Political History of Japan Language and Society Global Sociology

Summer Session, Japanese

Education record