Joanna Udo Email and Phone Number
Joanna Udo work email
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Joanna Udo personal email
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Hi there,Thanks for taking a closer look at my profile, l've tried to answer as many questions here, so please read all of it to learn more about me.Let's start with the basics, I'm a lifelong technologist with over 10 years of experience across multiple areas of technology (web development, operations and infrastructure).I bridge the gap between technology and business by driving exceptional end-user experiences through innovative, user-centric technology solutions and process improvements.I Excel In⬇️Finding the root cause of any problem and creating a solution for it so the problem is solved once and for all.Fostering meaningful relationships that result in improved end user experience and stakeholders satisfactionDriving initiatives that create securityawareness, addresses the talent pipeline issues and reduces the diversity gap.Identifying gaps and risks in existing processes/technology/ workflows to make long lasting improvements that ultimately increases your bottom lineSkills• Scaled Agile (SAFe) - product owner/product manager, scrum master, leading SAFe are courses l've completed and practiced.Architecture• Strategic PlanningRoadmap DevelopmentBusiness DevelopmentOngoing Projects:Bridges in TechI'm on a mission to close the diversity gap in technology fields by inspiring & empowering younger generations to consider technology careers, connecting aspiring technologists to the resources needed to break into the tech field and helping seasoned technologists excel in the field.PodcastAs part of the work to increase diversity in tech, I host a weekly podcast where I share the stories of women of color in tech, chat with leaders, recruiters and allies to learn how we can collectively increase representation of women of color in this industry. You can listen to the podcast by visiting & bridgesintech.com/podcastCoaching & ConsultingI teach 9-5'ers + entrepreneurs how to create multiple streams of income, by monetizing their passion so they can live the life of their dreams. My experience as a technologist coupled with entrepreneurship sets me apart from your average coach or consultant. You don't just learn business principles from me you also learn how to leverage the power of technology in your business and/or career to increase your impact, reduce stress and create time to focus on enjoying life.DM me with any questions.
Spectrum Health
View- Website:
- spectrumhealth.org
- Employees:
- 12164
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Manager, End User Technology ServicesSpectrum HealthGrand Rapids, Mi, Us
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Manager, End User Technology ServicesCorewell Health Mar 2022 - PresentDevelop and implement end user technology strategies and initiatives to enhance productivity and efficiency.Oversee the procurement, management and support of end user devices, software, and applications.Collaborate with cross-functional teams to assess and address end user technology needs and requirements.Stay up-to-date with emerging technologies and trends in the end user technology space.Lead the evaluation, selection, and implementation of new end user technology solutions. -
FounderBridges In Tech Dec 2019 - PresentAs the active founder of Bridges in Tech, an online tech community, my mission is to empower women from diverse backgrounds, notably Black, Asian, Hispanic, Indigenous, and Pacific Islanders, to initiate and excel in technology careers. My primary focus is to increase the representation of black and brown women in the tech industry by providing a comprehensive platform for support and growth.Key Responsibilities and Achievements:Created and currently maintain a robust platform that offers resources, coaching, mentoring, and fosters awareness about the wide range of opportunities available in the tech industry.Host a weekly podcast that brings to the fore inspiring stories of women of color in tech, insights from leaders, recruiters, and diversity allies in tech, reaching an extensive and diverse global audience.Established and presently manage partnerships with sponsors and other stakeholders, ensuring the community's sustainability and growth.Orchestrated opportunities for community members and supporters to contribute in various capacities such as mentors, accountability partners, podcast guests, and more.Develop and implement community growth strategies while managing all administrative and operational aspects of the community.Built and currently maintain a strong online presence across multiple social media platforms to engage with members and spread awareness about the community.Continuously foster an inclusive and supportive community environment that acts as a catalyst for career development and success in tech careers for underrepresented women. -
Licensed RealtorKeller Williams Realty Rivertown Jun 2018 - Present -
Business ManagerVictory Palace (Adult Foster Care) Jul 2010 - Nov 2022Interviewing, hiring and orienting staff to care for mentally/developmentally disabled adults. Ensuring all staff maintain expected levels of training. Evaluating the development of staff and coordinating training to address identified areas of need. Maintaining all required licenses and ensuring all homes are in compliance.Developing processes, procedures and policies for the homes.Responsible for schedule planning and payroll.
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Lead Business Systems AnalystSpectrum Health Oct 2020 - Mar 2022Grand Rapids, Mi, UsSuccessfully formulated and defined large and/or complex system scopes and objectives based on user needs, a deep understanding of applicable business or clinical systems, and industry requirementsExpertly devised and modified procedures to solve intricate problems, taking into account software applications, capacity, resource availability, operating time, and desired resultsSkillfully analyzed business and user needs, documented requirements, and translated them into proper system requirement specificationsEfficiently provided technical project management, frequently leading work on new implementations and upgrades of related systems while handling multiple projects simultaneouslyProficiently identified resources, timelines, budgets, and technical gaps, and developed roadmaps for ongoing technology integration efforts, including network, servers, databases, security, and Windows devices
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Senior Technical AnalystSpectrum Health Nov 2019 - Oct 2020Grand Rapids, Mi, UsInfrastructure consulting & guidance.
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Senior Systems EngineerSpectrum Health Dec 2018 - Nov 2019Grand Rapids, Mi, UsSuccessfully designed, implemented, and managed a robust Unified Communication infrastructure in an enterprise environment, supporting over 35,000 endpoints, resulting in seamless communication and enhanced collaborationEffectively oversaw daily operations, including the management of phones, fax, instant messaging, and video conferencing systems, ensuring optimal performance and minimal downtimeDemonstrated expertise in maintaining and optimizing communication systems, leading to increased efficiency and improved user satisfaction across the organization
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Systems EngineerSpectrum Health Oct 2015 - Dec 2018Grand Rapids, Mi, Us
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Information Systems SpecialistSpectrum Health Jan 2014 - Oct 2015Grand Rapids, Mi, UsUsed enterprise monitoring tools to assist in the supervision of multi-technology computing platform-based services, including mid-range, mainframe, Intel servers, storage systems, backup systems, and data networking.Ensured a stable operating environment through the use of physical and logical access controls as well as change event correlation.Initiated service exception processes that included identifying, alerting, investigating, resolving and notifying, based upon service, physical or environmental component.Assisted in Production work, scheduled batch jobs and participated in disaster recovery processes.
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Client Technology TechnicianSpectrum Health Feb 2012 - Mar 2014Grand Rapids, Mi, UsWorked with customers to configure, install, maintain, improve and troubleshoot client technologies, medical equipment, their systems and integration that optimized the end user experience.Served as a resource on technology projects and initiatives.Documented problems and resolutions.Participated in the testing of new client technology solutions and medical equipment.
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Desktop Support Technician - TeksystemsSpectrum Health Mar 2011 - Mar 2012Grand Rapids, Mi, UsWorkstation installation and setupImaging PC, printers, and Scanners SupportManaging software licenses and Assets using CA Asset Manager and Software Compliance Manager
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Chapter PresidentInformation Systems Security Association (Issa) Jan 2017 - Dec 2018Woburn, Massachusetts, Us -
Membership DirectorInformation Systems Security Association (Issa) Jan 2015 - Jan 2017Woburn, Massachusetts, Us
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It InternMercy Health Jan 2011 - Apr 2011Grand Rapids, Mi, Us -
Technical Support SpecialistDigital Marketing Solution Nov 2009 - Jul 2010• Website functional testing • Website design testing • Website user interface testing • Creating technical training manual for end users• Gathering customer requirement specifications • Software application testing
Joanna Udo Skills
Joanna Udo Education Details
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Davenport UniversityComputer Networking/Network Security -
Davenport UniversityComputer Support Technology
Frequently Asked Questions about Joanna Udo
What company does Joanna Udo work for?
Joanna Udo works for Spectrum Health
What is Joanna Udo's role at the current company?
Joanna Udo's current role is Manager, End User Technology Services.
What is Joanna Udo's email address?
Joanna Udo's email address is jo****@****lth.org
What schools did Joanna Udo attend?
Joanna Udo attended Davenport University, Davenport University.
What skills is Joanna Udo known for?
Joanna Udo has skills like Networking, Information Systems, Intel, Technology, Storage Systems, Servers, Spectrum, Information System, Mainframe, Supervision, Computing.
Who are Joanna Udo's colleagues?
Joanna Udo's colleagues are Shamika Turner, Julie Sullivan, Joy Meyers, Brenner Carol, Briana Litsair, Eric Kersjes, Bobbi Moore.
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