Judy Benson Email & Phone Number

Round Rock, Texas, United States

Managed cross functional team in matrix Server teams to launch and end of life multiple generations of server platforms. Coordinated Roadmaps and various internal team processes to ensure seamless transition.

Round Rock, Texas

Responsible for business finance operations within the Dell EMC ISG Portfolio Management team supporting multiple executives. I managed various vendor-funding programs, tracked and approved headcount and reconciled the monthly/quarterly budget with the outlooked forecast. My responsibilities included kicking off the annual budget planning process across the organization, and partnering with the finance teams to creatively solve budget gaps and challenges.

Program manger for the Dell EMC Server Product Marketing team, responsible for managing global launches of new server products. Responsibilities included weekly and monthly planning meetings to ensure products and required assets, events, press and analyst were coordinated to ensure a successful. Managed image creation plan and documentation of assets within the internal data warehouse. Managed the discretionary spend and budget for the Server Marketing and Product Management and Technical Marketing organization

Austin, Texas Area

Contractor for HID Global IDT marketing; managed ad campaigns, program manager for events.

Round Rock, Tx

I joined the Storage Marketing group to identify and implement process improvements including integration of the global marketing process and standardization of the documentation process. I was quickly promoted to Sr. Product Marketing Consultant. I led the outbound marketing strategy for the PowerVault MD product line, the NX Series and 2 of the premier Compellent products. As the product marketing lead I interfaced with product management to develop integrated launch plans and differentiated messaging. Guided PR and events teams in implementation of the launch strategy. Managed sales enablement and awareness of the product line throughout product lifecycle. Accomplishments include:• Helped identify and resolve gaps in process after the Compellent Storage acquisition. Facilitated communication between legacy Dell teams and Compellent marketing teams, leading to a successful launch of the first Compellent product under the Dell brand. Received a silver award for “Diving Save” of a product launch.• Managed second annual Dell Storage Forum event. Received a Dell Silver award for strong organization and excellent on-sight customer support. • Managed the planning of the global launch event for the EqualLogic product line in London, England. Which led to the creation of an annual European EqualLogic Forum, driving brand awareness and adoption.• Successfully launched an average of 4 products each year.

Round Rock, Tx

I lead a team of 8 project managers who were assigned to planning and implementation of projects for Dell's global call center engineering organization. I scoped and assigned cross-functional projects to project managers according to their skill and expertise. I successfully launched a global reporting tool in 6 months, enabling real-time desktop measurement and reporting of agent performance.Accomplishments include:• Successfully launched international customer call center in Malaysia• Received team player award in Q2FY07 for stepping in for a co-worker who was reassigned to a new project.

Austin, Texas Area

As part of Dell Managed Services, I was responsible for identifying requirements and implementing detailed invoicing and reporting process for a new account that was the largest DMS customer to that date. I developed a new billing process for over 100K systems as well as multiple services and support contracts per system to ensure on-time payment and automated reporting tools for this global corporation.

Austin, Texas Area

World Wide Procurement Finance offered me the opportunity to round out my finance experience. My role directly contributed to profitability by identifying areas for process improvement. I developed creative solutions to solve vendor issues, retraining AP staff and Receiving staff to reduce the amount of time required to resolve discrepancies. I was assigned as co-lead of the Winning Culture initiative, responsible for identifying issues that were detrimental to the culture of the team, recommending resolutions to executive management, gaining support and tracking results in Tell Dell scores.Accomplishments include:• Yellow Belt Certified (Automated Reporting), savings of $5K, 104 man hours• Green Belt Certified (Communication Tool), savings of $80K, 17,000 touches eliminated• Created and lead cross functional teams with Buyers & Factory, reduced invoice discrepancies quarter/quarter by $2.5M and reducing days outstanding from 90+ to 40 average days.