Judy Kee Email & Phone Number

Serve the retirement needs of those in the academic, medical, cultural, governmental and research fields, Respond to calls to execute request from retirement plan participants while providing financial guidance. Responsible for increasing assets, through rollovers and transfers from the competition, and helping clients retain and increase assets. Deliver exceptional customer service through process improvements.

Columbus, Ohio Area

Answer inquires from clients regarding their investments, provide stock prices, changes in their securities, resolve problems. Support cash management products and services, banking & lending services. Assist with online (client website) and mobile app, and general account related inquiries.

Columbus, Ohio Area

Perform analysis in processing all ach online payments, i.e., overnight checks, bill payments, transfers, quick pay and vendor payments for suspicious activity and to identify fraud. Initiate actions on delivery channels to protect bank clients and assets from fraud. Ensure regulatory processes such as Reg E, and other applicable guidelines, utilize reports, screens to analyze deposit accounts, checks and transactions history, utilize SARs, money laundering activity to minimize reputational and operational risk. Foreclosure Specialist: Prepare, notarize and execute judgment figures on affidavits prior to foreclosure. Collect supporting documentation to validate claimable expenses. Review systems for outstanding advances or disbursements for items eligible to claimed with investors. Research exception items related to claims. Acted as liaison for business partners, paralegal and attorneys to solve problems. Update systems reflecting document completion.