Judy Lazor Email and Phone Number

Drive new product development from design to production and support through end of life of product. Develop business practices to drive growth of organization and ensure quality products. Create an atmosphere of cooperation and teamwork so we can enjoy our jobs while fulfilling our business goals, working together to achieve success.

• Collaborates with executive leadership to organize and optimize inventory of excess parts when scaling down dot matrix printer product line. Conducted thorough analysis and evaluation of key metrics to determine accurate price points, facilitating the liquidation of all unnecessary resources. Assessed entire bill of materials for printer product, providing critical guidance and technical support to ensure efficient transition of resources. • Continuously identifies creative solutions to streamline processes, reduce labor resources and maximize efficiency. Coordinated cross-training programs to improve operational capabilities and coverage throughout facility. Restructured inventory processes and developed standardized methodologies to optimize product flows. Consistently passed all onsite audits for Caterpillar, ADP, Rice Lake and other OEM partners. • Develops automated system to track internal workflows and service workloads for printer replacement program. Scheduled and standardized lead times to support sales specialists in client communications, emphasizing awareness of turnaround times and other metrics to maintain customer satisfaction. Developed matrix system to track inventory and outstanding stock, enhancing efficiency when prioritizing and identifying printer service needs. This significantly reduced redundancies within service departments, optimized labor resources and significantly enhanced customer satisfaction. • Develops comprehensive quality policy manual. Collaborated with executive leadership to determine mission, goals and long-range metrics, building policy documentation to clearly communicate deliverables among all staff members. Created standardized formats for each department. This led to widespread compliance with ISO9001 standards and individualized customer requirements.

• Developed and implemented initiative to achieve ISO 14001 compliance certification. Successfully achieved program integration within six months. Served as key member of specialist team to coordinate ISO 9001 compliance, liaising extensively with departmental managers to implement standards and ensure cohesion. • Oversaw creation and management of supplier quality program to facilitate vendor audits. Developed questionnaire and other documentation to communicate ISO 9001 standards. Collaborated with cross functional specialist teams to conduct quality evaluations, identifying all non-conformities. Collaborated with senior leadership to develop action plans and corrective solutions to remediate all deficiencies. • Championed new internal methodology and philosophy to promote quality compliance and assurance. Corresponded with more than 600 employees, leading targeted demonstrations on the importance of independent problem solving, information accessibility and continuous improvement. • Built new corporate process mapping program. Identified key opportunities to maximize cross-departmental communications, streamline resources and maximize efficiency.