Judy Moody Email and Phone Number

Responsible for revenue growth management in multiple states throughout the Southeast;areas include the Carolina’s, Georgia, Florida, Alabama, Mississippi, Louisiana, Tennessee, and Kentucky. Directly increased revenue in the Southeast region; gross revenues increased by $2.3 million yearly. Develop and deliver presentations to targeted audiences. Manage all phases of the sales cycle - presale, post-sale, and post-delivery to the client. Build and maintain relationships with area leadership and key decision makers. Work remotely with an aggressive work schedule of daily customer contact, where the ability to prioritize and organize work is critical.

Responsible for $1.6 million in annual revenue with an annual increase of 10-20% in yellow page sales. Consistently met aggressive sales objectives and achieved new business goals. Business to business sales. Conducted research and selected appropriate tools for client presentations to sell company’s yellow pages, yp.com, video streaming, Yahoo banner/display ads, Search Engine Marketing & Optimization, and direct mail strategies. Build and maintain relationships with area leadership and key decision makers in the CSRA and Athens, Ga.

CWA Local 3207 President 05/2004 – 10/2008• Negotiation and successful resolution in discipline and termination representation proceedings.• Successfully increased membership by 20%., while union membership was trending down nationally. • Provided information and education to union members at monthly meetings on contract interpretations, policy changes, and procedures.• Develop and manage $120,000 annual operational budget.Directory Telephone Sales Representative 11/1999 – 04/2004• Consistently met and exceeded all sales objectives.• Selected to provide facilitation services to on-going problem-solving groups.• Conducted office training for Mutual Gains problem-solving techniques.Telephone Service Representative 08/1997 - 10/1999• Consistently met or exceeded all individual sales objectives and customer care commitments.• Excite Trainer: Provided ongoing training for the development of sales techniques, new products and services, system enhancements, and other changes for Service Representatives.Quality Trainer & Facilitator 01/1990 – 07/1997• Developed curriculum, training sessions, and supporting PowerPoint presentations for training assignments.• Coordinated, scheduled, and facilitated monthly meetings for all department general managers and CWA leadership for resolving internal and external issues.• Developed survey and interviews to assess first level manager work group effectiveness and created development plans to improve coaching and interpersonal skills.• Selected as Internal Advisor to coordinate and monitor all Quality Consultant activities in the state of Georgia.Telephone Operator 12/1986 – 12/1989• Handled high volume of daily calls in an efficient manner• Exceed customer service and productivity objectives.