• Collaborated with SMEs to develop over 60 Gherkin finance user stories with digital content and UI/UX for update initiatives.• Collaborated with 8 SMEs to develop over 40 Gherkin finance user stories and UI/UX for update initiatives.• Collaborated with 5 SMEs to develop 20 finance reports Gherkin user stories.• Developed processes and data flow diagrams to transition to Agile Scrum.• Collaborated with 10 SMEs to create a data diagram and architecture documentation for a system upgrade to SAP and AWS.• Identified over 300 potential test cases.

Product Analyst/PO, UHG/Optum/Contract, Prairie du Chien, WI • Collaborated with 3 SMEs to create 40 Gherkin user stories and digital content for member/guest physician/service site searches and open enrollment.• Collected test data and performed informal testing in support of open enrollment. • Created 3 data flow process diagrams for defects, small/large intake initiatives, and user story creation.

• Collaborated with over 10 SMEs to create over 100 Gherkin user stories and wireframes (UI, UX) and digital content for internal website/dashboard upgrades utilizing Azure Dev Ops, Agile and Kanban.• Support management of Agile and Kanban boards using Azure Dev Ops.• Participate in all Scrum events.• Created and documented approximately 20 business rules.

• Collaborated with over 20 SMEs to create 10 Gherkin user stories, UI/UX wireframes, and digital content for website enhancements (PaaS) and website portal requests utilizing Agile Scrum and Jira.• Collaborated with 10 SMEs to create 2 reporting Gherkin user stories utilizing Agile Scrum and Jira.• Developed over 70 business rules using Jira.

• Collaborated with over 30 SMEs to create problem statements, needs, data mapping, and requirements for a large web-based technology modernization effort while utilizing Agile.• Gathered requirements for several website projects in collaboration with 12 SMEs and created 15 process, workflow, and data flow diagrams.• Ensured high-quality processes through in-depth QA for over 300 problem statements, needs, technical specifications.

• Supported the development of over 75 website Gherkin stories while utilizing Jira and Agile.• Agile product owner for B2B technical architecture documentation/intellectual capital and digital content effort for cloud migration effort to AWS (SaaS/PaaS) by analyzing and describing over 50 website pages.• Managed and conducted the reorganization of approximately 75 Confluence pages. • Managed and executed the RFI/RFP process for the evaluation of 3 editing tool add-ons supporting Confluence.• Identified 133 defects (informal manual testing) not found during formal testing.

• Managed 5 epics, digital content, 40 website Gherkin user stories, and the backlog using Jira and Agile for the migration to MS Dynamics (PaaS). • Created and executed approximately 90 B2C retail/E-commerce website and mobile test cases, and, supplied QA feedback to 8 co-workers while utilizing Jira and Agile.• Created 3 integration requirements specifications while mining and mapping user data with 15 business users. • Utilized Visio to produce 10 data and process flow diagrams for internal developers and external client communication.

• Agile product owner for over 100 website Gherkin user stories, digital content, personas, and wireframes (UI,UX) for retail/E-commerce, B2B/B2C projects during customer data migration while utilizing Jira, Confluence, and Agile.• Provided backlog management for over 100 user website stories and multiple epics.• Collaborated with 5 users and 2 solution architects to create 25 as-is and to-be business process flows, context diagrams, and network diagrams in Visio and Confluence.• Coordinated development of requirements for Oracle applications implementation with 15 users and 3 solution architects while utilizing Agile.• Provided project pipeline updates through documents and frequent communication to 5 internal and 22 external stakeholders.•

• Overtook a project that was 3 months behind and achieved on-time requirements.• Collaborated with 5 medical practitioners to identify/document clinical workflow for automation of web-based workflow while utilizing Agile.• Agile product owner for 30 user stories for web-based workflow automation while utilizing Agile.• Delivered 35 product requirements for a large-scale Summary of Benefits project.•

• Developed over 100 test cases for the validation of spreadsheets to support the Cologuard colorectal cancer screening medical device using Microsoft TFS and MTM.• Conducted manual testing in support of the Cologuard colorectal cancer screening medical device using Microsoft TFS and MTM.

• Created RFPs in support of new portal technology.• Agile product owner and manager of over 50 website Gherkin user stories and digital content, while utilizing Agile.• Successfully led 12 workshops for internal and external vendor team members to develop epics, user stories, and business requirements documents for a website portal.• Lead 14 diverse teams through the software development life cycle using Agile.• Served as the agile product owner/manager, as well as the architect for the new project management life cycle product supporting the healthcare reform.• Created 25 process/technical diagrams and architecture documentation to develop and manage requirements and conduct root cause analysis for healthcare reform.

• Conducted requirements verification, validation, and fault analysis on hundreds of requirements and traced 80 requirements to design and design to an entry, descent, and landing (on Mars) timeline to find 6 severity 1 defects that could cause loss of mission. • Developed an innovative process that identified the first high severity issues for the Mars Science Lab mission and supported an RFP effort to win a $134M NASA contract.

• Served as a strong leader and mentor to achieve CMMI Level 2 in requirements management for customer engagement. • Consulted with over 50 national and 2 international organizations for requirements development and management and use cases.• Taught onsite talent development courses to over 1000 students on BA staples such as requirements gathering, business modeling, use cases, and managing an iterative release cycle.

• Implement Rational tools and the RUP.• Define, document and maintain requirements, traceability and supporting requirements artifacts including use cases and use case scenarios.• Develop test plans/cases using Rational RequisitePro and RUP.• Develop use cases using Rational Rose and RUP.• Develop and present papers on CMM, ISO 9000-3, GUI standards, Rational products and web application servers.

• Coordinate with users to analyze and develop project requirements for an order entry and inventory distribution system.• Create, manage and conduct unit, system, integration, and regression testing.• Develop forms, reports and database packages using PL/SQL.

• Technical lead for GTE paging services software utilizing Oracle 7.0, Forms 3.0, AIX, SQL. • Coordinate project assignments, schedule management, and customer interfaces.• Develop software requirements and design specifications

Space Shuttle Tasks• Responsible for the analysis and troubleshooting of onboard space shuttle telemetry equipment during space shuttle missions.• Supported all system, integration, and regression testing activities for the space shuttle.• Supported unit, system, integration, and regression testing.• Certified in six months (nominal one year) as Senior Instrumentation Officer and Data Communications Officer in the MCC.• Provided Data Control (DACON) console support for the Spacelab 1 mission.• Designed and implemented displays and software checkout tests to verify flight software for the Payload Operations Control Center (POCC) in the MCC Space Station Tasks • Product owner/manager for the development, design, and documentation of operational concepts, scenarios, and use cases for software systems of the Space Station Control Center (SSCC).• Verify operational scenarios against software and hardware architecture.• Verify preliminary software design against requirements.• Present at preliminary and critical design reviews.• Product owner/manager for the workstation Health and Status product. • Verify the architecture and interface design of the Health and Status product.• Supervise software developers through requirements definition, design and coding. • Product owner/manager for the Space Station Cupola simulator display processor programs.• Evaluate and recommend commercial graphics software packages for the Space Station Cupola simulator.