Judy Torres Email and Phone Number

Support security operations and deliver high quality customer service. Manage access requests through Skyvine and Buganizer systems. Provide access based on business needs. Work with Google Security Operation Center, CSM’s, FM’s and clearance approvers to ensure the access provided is vetted. Scheduled access via ganpati system and managed calendar events. Created new door clearances for buildings that are PRE-FDOB and ensure all readers and doors are working properly with help from the Security-Systems Team. Manage ticket quque and email on a daily basis and ensure to respond to requests and emails in a timely manner. Perform building and clearance audits. New hire orientation P.O.C. provide temp badges, ensure their security profiles are active, up to date and update their new photos into CCURE database.Project coordinator for several projects in scope with Credential and access management. Provided training to new hires in our team.

Managed a high volume of calls in a professional manner, handling complaints in a diplomatic way, guiding callers to the correct support pages online, educating them on how products work, responding to customers who have special communication needs, such as language difficulties or disabilities. Answering questions quickly and efficiently. Quickly understanding a caller's need, Able to respond and adapt to the needs of all customers. Aware of all laws & regulations regarding data protection. Quickly processing information. front office receptionist for busy lobbies throughout the campus. Provided administrative support to all googlers when needed such as printing V.I.P. or bulk badges for guests, reserving conference rooms for meetings as well as special events, worked hand in hand with the security team to make sure everyone had proper access to all buildings, handled packages on a daily basis, inventory and performed audits for our check in system. was part of the Noogler team, helped check in new hires, Interns.

Dedicated to providing excellent patient care. Providing and educating patients on treatment needed as well as their financial planning. Handling daily office tasks and providing assistance to management and Dr.’s. DutiesContinuously developing strong work relationships with colleagues and patients. Perform multiple duties on a weekly basis to support the Doctor and management, treatment planning, and sales.Operate a multi-line phone, assisting patients with insurance verification and benefits eligibility.Schedule, confirm and cancel appointments on a daily basis, utilizing a patient scheduling system that provides alerts.Provide a wealth of information to both callers and all patients.