Judy Walsh Email & Phone Number

Cork, Ie

Cork, County Cork, Ireland

We are specialists in the design and supply of eco-friendly products all over the world. We focus primarily on active and leisure wear but have recently expanded our offerings to many other eco-friendly products including formal wear, accessories, linens and many other gift ideas. Our customers include Sir Richard Branson’s Necker Island, Four Seasons Resorts, PADI diving, Royal Thames yacht club and many other Luxury resorts, private Islands, superyachts and sailing clubs across the world. We offer low volume, quick turnaround, custom orders across a range of high quality sustainable products with designs exclusive to the customer's brand. Our Brand partners buy our sustainable “made to order” products for use as staff and team uniforms, for sale in their retail outlets or simply as gifts for their friends and guests. We offer our expertise in sustainability to assist our brand partners on their sustainable journey.

Killarney, County Kerry, Ireland

• SUPERVISION OF FOOD SERVICE: I delegated areas of responsibility to individual team members to ensure an exceptional guest experience was provided which demonstrates my abilities to carry out managerial tasks. • STAFF TRAINING: I designed a schedule of staff micro-training which I implemented during shifts to ensure menu and allergen knowledge was exact. By identifying areas where skills were lacking and targeting these during group training sessions, I was able to ensure that the team had an upselling focus on Killarney Beverages: Whiskey, Gin and Beer. By ensuring that each team member was aware of the tasting notes of the seasonal Killarney Xmas Ale, we sold out before close of business 2023. • CUSTOMER INTERACTION: Gauging satisfaction to improve customer service; responding to customer feedback; resolving conflicts effectively. Ensuring regular customers had outstanding service every visit, by using their names and remembering their table preference. • FOLLOWING PROCEDURE: Opening, closing and cashiering procedures as discussed and agreed with Management; Operating the point-of-sale system; processing payments; authorizing refunds; issuing gift cards. • IMPLEMENTING HYGIENE STANDARDS: supervising and maintaining staff and restaurant cleanliness to meet regulatory sanitation and hygiene standards

Wexford, County Wexford, Ireland

• MANAGEMENT OF BOOKINGS: Correlating email, phone and online bookings to ensure a full restaurant and maximising all available sales opportunities. Implementing time limit on smaller tables increased turnover. • STAFF TRAINING: Developed staff knowledge and skill to provide the best possible experience to the customer • STOCK CONTROL: Monitoring consumption of consumables allowed me to flag more exact estimates of stock required to the purchasing manager. Stocking shelves and fridges using the FIFO method to ensure quality and freshness for the consumer.

Cork, County Cork, Ireland

Spanish Language and Business Communication Lecturer in the Department of Marketing and International Business, CIT.• REMOTE TEACHING: While teaching Spanish and Business modules online I took ownership of student engagement by incorporating digital media and interactive classroom aids into each lecture. Zoom features such as polls, quizzes and breakout rooms had a positive impact on attendance. • CLASSROOM MANAGEMENT: I took responsibility for the learning outcomes of different class groups along with preparing and delivering the materials for each class and clarifying any doubts as they arose. • POINT OF CONTACT: A large volume of email queries from students and colleagues provided me with the opportunity to improve my problem-solving skills. • INNOVATIVE TEACHING: Resourcefulness was the key to success when it came to keeping class groups engaged and focused on their studies. I used the online platform Padlet to teach a translation class, which facilitated engagement with the students work in real-time.

Cork, Munster, Ireland

•WEBSITE MANAGEMENT: adding new products to the website, configuring the layout of the website to make it more user friendly and creating website banners on photoshop to compliment sales campaigns. I applied my digital and creative skills to boost sales on Black Friday by approximately 15% in comparison with the previous year.•SOCIAL MEDIA MARKETING: creating website banners highlighting promotions online and new product ranges. By setting up an Instagram page for the company, they were able to reach a younger demographic which led to increased sales of more modern camera equipment such as GoPro’s and DJI Drones. The owners were also delighted to be able to interact with customers more online.•CUSTOMER SERVICE: Assisting customers with any queries in-store, over the phone, via email and on our live chat system enhanced my communication and interpersonal skills. • STOCK MANAGEMENT: Knowledge of the accounts software to manage and account for physical stock, update stock levels, generate purchases and process orders online and in-store. • OFFICE DUTIES: Ensuring the smooth running of the business by dealing with office admin and maintenance e.g. Dealing with phone, email and web chat queries timely and effectively.

County Cork, Ireland

As part of a Higher Diploma in Advanced Languages and Global Communication in University College Cork (UCC), I undertook a 3-month internship in the Cork Institute of Technology (CIT). My role was that of a Spanish Language Assistant which consisted of creating contemporary topics for a Spanish Literature module, including presentations to be delivered to final year Spanish language students in the academic years 2019/20.My work on this project played a significant part in the development of this module as I was the sole contributor to the content. In total, I completed 4 topics all which included; a PowerPoint presentation, an accompanying word document with a script to follow the presentation and exercises for the students to complete. I endeavored to cover a wide range of topics to appeal to various literary interests, for example: music, novels and Netflix series. I enjoyed working on this project and my time in CIT was beneficial as I employed my Spanish Language Skills in a productive manner.

Co. Cork, Ireland

I worked for the Sky TV Customer Service Account during my time in Abtran. Specific duties consisted of collecting payments, handling billing issues, troubleshooting technical issues and customer education in a busy call center environment handling high call volumes. There was a huge emphasis on achieving sales through service. I had a sales target each week to keep my team's statistics up to standard. My favorite aspect of this job was solving customers issues. I am goal driven and ambitious, therefore ending a call with a content customer provided me with job satisfaction.

Higher Diploma, Advanced Languages And Global Communication Hdalgc, 1.1

I was thrilled to receive a First Class Honours in this Higher Diploma. It was a very welcome surprise after 12 months of hard work. I.

Commerce International With Hispanic Studies, Food Business, Spanish Language And Culture, 1.1

Activities and Societies: I was an active member of the UCC Canoe club throughout my time in university. In my final year of study I was.

Batchelor Of Economics, Economics

I ensured fluency in the Spanish Language during my year studying abroad in Northern Spain. I also learned the Galician Language.

475 Points.

I studied the following subjects for the Leaving Certificate in 2012: English, Irish, Maths, Spanish, Geography, Biology and Accounting.