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BUSINESS and TECHNICAL OPERATIONS LEADER skilled in transforming organizations into a well oiled machine. Deep experience working with complex departmental structure, chaos, organizational complexity and business process optimization in SMB as well as Fortune 500. companies. Functional expertise in customer support, sales and marketing.Demonstrated expertise in coaching all levels of employees. Able to constructively manage the politics and conflicts that arise across an organization while building successful global cross-functional teams and winning results.Specialties: • Business Operations, Technical Operations• Operational readiness - program life cycle management• PMO management• Strategic planning and goal management• Budget and P&L management• Acquisition integration (post M&A)• Process design and process re-engineering• Business systems & requirements management• Customer support back office/infrastructure• Vendor and Partner management
Jbarron Consulting, Llc
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RetiredJbarron Consulting, Llc Oct 2020 - PresentSan Jose, California, United States
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Director, Customer Data ProtectionCisco Jul 2013 - Oct 2020 -
Customer Solutions DirectorCisco Systems Jun 2010 - Jul 2013 -
President & Business Operations ExpertJbarron Consulting, Llc Jan 2009 - Jun 2010Helping companies drive and achieve operational excellence and business results by:• Integrating business and technical services and systems. • Aligning business planning and strategy goals• Improving operational process, program and partnership relationshipsResulting in maximizing revenues opportunities, cost synergies and integration results
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Sr. Director, M&A Post Integration OperationsSun Microsystems Inc Jan 2004 - Jan 2008Managed/led all acquisition activities from pre-deal to integration completion, including creating acquisition framework, strategy and costing models for all opportunities. Manage x-functional team and supported executive management. Develop operational readiness, including playbooks, primers, resource models and more. -
Director, Sales & Customer Service - Business OperationsSun Microsystems Inc 2001 - 2004Managed business strategy, processes and systems for Sun’s sales and support order life cycle. Established data management policies, SLA’s, operational entitlement approach and infrastructure. Developed Sales/Support online entitlement business strategy. -
Director, Customer Support - World Wide Business OperationsSun Microsystems Inc 2000 - 2001Managed Sun/AOL Customer Support operations for 275-employee, $135 million division. Provided executive leadership, managed staff and deliverables for several groups, and handled acquisitions integration support. Developed metrics, resolved conflicts, and oversaw multiple systems and tools -
Manager, Customer Support – Business Operations And PlanningSun Microsystems Inc 1997 - 2000Handled operations budget, resource allocation and annual planning for $68 million, 175-person division. Managed staff and deliverables for multiple groups. Supported acquisition projects, developed metrics, governed revenue. Supervised small business development team focused on business opportunity analysis and funding investment. -
Manager, Customer Support – Marketing And Business OperationsSun Microsystems Jan 1994 - Jan 1997Designed and managed support program, products and pricing targeting Developers, VARs, SI, ISV, IHV, OEMs and Authorized Support Providers. Programs included, Sun Developer Connection (SDC), Software Consulting, OEM and Channel support programs, Market Development–GTM. Established online web membership program, software download program, HW Discount program and Software Bundles.. -
Management, Various Customer Support Operations PositionsSun Microsystems Inc 1986 - 1994Promoted from Business Operations Manager to Marketing Manager to Quality/Customer Relations Manager. Architected and implemented global support program, partner compliance, PMO, development targeting all channels, contract and business operations, including data management, business planning, process improvements (KPI), contract administration and renewals.
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Frequently Asked Questions about Judy Barron
What company does Judy Barron work for?
Judy Barron works for Jbarron Consulting, Llc
What is Judy Barron's role at the current company?
Judy Barron's current role is Retired: Director, CX Data Protection & Privacy at Cisco.
What is Judy Barron's email address?
Judy Barron's email address is ju****@****ail.com
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Judy Barron's direct phone number is +140820*****
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Judy Barron has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, The Arts, Home Decoration, Health.
What skills is Judy Barron known for?
Judy Barron has skills like Cross Functional Team Leadership, Strategy, Program Management, Cloud Computing, Saas, Crm, Enterprise Software, Management, Leadership, Integration, Business Process Improvement, Business Development.
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Judy Barron
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Judy Barron
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