Transformed the import/export logistics operation and created a global trade compliance program providing uniform, consistent guidance and training to all levels of organization. Shifted mindset of organization to value a focus on global trade regulations.• Global Logistics: Slashed 9.7% in cost from ocean freight budget, by negotiating company’s first NVOCC National Service Contract (NSA) in April 2015, while ensuring continuation and enhancements of services. Savings increased year… Show more Transformed the import/export logistics operation and created a global trade compliance program providing uniform, consistent guidance and training to all levels of organization. Shifted mindset of organization to value a focus on global trade regulations.• Global Logistics: Slashed 9.7% in cost from ocean freight budget, by negotiating company’s first NVOCC National Service Contract (NSA) in April 2015, while ensuring continuation and enhancements of services. Savings increased year over year with $800,000 achieved in 2018. Orchestrated ten-company U.S. ocean freight and customs’ broker RFI/RFP in April 2019 substantiating current vendor’s costs were competitive, as closest next bid was 7.63% higher. Cut $120,000 in ocean freight expense for Canada entity through freight rate analysis leading to change in NVOCC.• Global Trade Compliance: Investigated significant U.S. Customs (CBP) issue not addressed by prior department management in 2009. Led to filing of three prior disclosures and introduction of company import/export compliance program through: Development of policies/procedures encompassing CBP/BIS/OFAC/CBSA programs such as EAR, FTR, FTA, EAR, ADD/CVD, GSP, and Section tariff applicability. Established audit process in U.S./Canada. Expansion of department oversite to include manufacturing plant imports/exports of raw material, components, capital equipment and machinery. Implementation of a new protocol for determining HTS classification and incorporating accurate HTS numbers for all goods into DRP part database.• Optimized U.S. and Canada international logistics/compliance through publishing of supplier SOP’s and a 3PL freight and customs broker SOW including KPI’s, export/import/cross border/triangle shipments, finance and brokerage procedures.• Spearheaded the development of an accurate per import part number landed cost program incorporating all freight, duty and fees, which allowed the company to establish more precise sell prices. Show less

Led distribution's network modeling optimization study and implemented a strategy to support +15 % annual growth, meet ROI expectations of 3 years and increase capacity by +700,000 SFT. Accountable for projects from concept to completion. • Directed 50 internal/external team members to complete on time and under budget the relocation of 7 distribution centers in the U.S., Canada, Mexico and South Africa ranging in budgets up to $44 million. • Conducted site selection, RFP’s to… Show more Led distribution's network modeling optimization study and implemented a strategy to support +15 % annual growth, meet ROI expectations of 3 years and increase capacity by +700,000 SFT. Accountable for projects from concept to completion. • Directed 50 internal/external team members to complete on time and under budget the relocation of 7 distribution centers in the U.S., Canada, Mexico and South Africa ranging in budgets up to $44 million. • Conducted site selection, RFP’s to developers. Negotiated final leases, construction/consultant agreements, national supplier contracts, and 3rd party logistics agreements.• Generated and controlled detailed capital/expense budgets for relocation and construction costs.• Liaised with legal, finance, risk management, IT, warehouse operations, purchasing, business teams, sourcing, real estate and steering committee to ensure joint strategic and financial deliverables were achieved. • Eliminated $107,000 from $850,000 bid for warehouse storage equipment.• Produced $575,000 in savings of early safety stock inventory through reduction from 5 to 4 process days at 3PL packager. Show less

Built global logistics, trade compliance and international inside sales department from ground up to address growing $16,000,000 in annual revenue for international market and developing offshore supplier base. Designed and implemented policies and procedures, resulting in 75% annual international sales increase and 5% productivity increase.• Transformed international inside sales department from an order focused to a customer focused organization through personal accountability… Show more Built global logistics, trade compliance and international inside sales department from ground up to address growing $16,000,000 in annual revenue for international market and developing offshore supplier base. Designed and implemented policies and procedures, resulting in 75% annual international sales increase and 5% productivity increase.• Transformed international inside sales department from an order focused to a customer focused organization through personal accountability, improved quality, enhanced communications and proactive solutions.• Developed and implemented a “delivered duty paid” program which increased market share in Europe.• Received “Supplier of the Year Award” for 1997 by instituting new procedures, which serviced four U.S. Just-In-Time (JIT) customers. Show less

Oversaw customer order resolution, transportation, and the issuance of $35,000,000 annually in purchase orders and letters of credit for production planning between U.S. and foreign plants and suppliers and strategic direct ship customers such as Target and Kmart.

Assistant Product Manager, Refrigerated Products DivisionManaged order processing, pricing, and product sourcing. Grew sales through customer focused solutions.

Positions held: Senior Sales and Customer Service Representative, Assistant Container Coordinator, Import CoordinatorResponsibilities included: New business development, long range planning, customer account administration, customer relations, troubleshooting, transportation, scheduling, supplier communication, price quotation, inside and outside sales.