Technical Project and Implementation Manager with 19 years experience delivering Software, Hardware, Network Infrastructure and Document Conversion / Imaging services, specializing in process enhancement and project recovery services. My experience in planning, implementation and leveraging emerging technologies has achieved innovative yet cost-effective product and service solutions for various industries including: Healthcare, Finance, Legal, Life Sciences, Energy, Utilities, and Transportation. As an IT Manager for a large multinational corporation, my main focus was on infrastructure and application deployment and service based offerings to support business operations. My responsibilities spanned across all aspects of technology and I was involved in all major operational tasks from on boarding new offices and acquisitions, to upgrading infrastructure and optimizing services at global and regional headquarters, as well as setting and implementing branch standards to maintain operational excellence throughout the company. I telecommuted for 14 years while successfully managing diverse teams in multiple time zones distributed across North America. My ability to quickly build trust with organizations, identify key stakeholders and processes and to document those various interactions has enabled me to bring clarity and structure where it’s needed most. I am quite often engaged on new projects where the only direction is the desired outcome and my judgment and guidance are necessary to building a successful, profitable and repeatable process. Certifications: ITIL Foundation v3, MCSE, Kofax 10
Listed skills include Vendor Management, Itil, Process Improvement, Project Management, and 16 others.
