Provide project management services for the Terminal Modernization Program (TMP) at the Pittsburgh International Airport. Our team is supporting the IT Infrastructure components of this initiative.

Provide program and project management support for the organization’s strategic initiatives. • Managing the Facilities Readiness Program, which includes foundational projects to prepare for upcoming strategic initiatives: Cleanroom Construction; Methods and Process Transfers; Facility Upgrades; and Commissioning and Qualification of utilities, spaces, equipment, instruments, and vendor systems.• Successfully executed a planned manufacturing shutdown exercise to complete facility upgrades and maintenance work. All work efforts were completed on schedule and manufacturing was restarted as originally communicated to clinical trial partners.• Managed a high visibility project to remediate identified gaps that were organized into six workstreams. Developed a methodology to streamline work efforts and realize significant progress and benefit to departments throughout the organization.• Establish project plans with deliverables and due dates. Schedule and hold meetings to work with team to complete defined work. Organize associated project documentation, including meeting notes, project plan, and various work documents. Provide monthly status updates to the executive team. • Consistently recognized by my peers and management team: Nominated for Employee of the Quarter – 4th Quarter 2021 Nominated for ‘Never Give Up’ End of Year Award – January 2022 Awarded Employee of the Quarter – 1st Quarter 2022 Nominated for ‘Lead With Possibility’ End of Year Award – January 2023

Provided leadership, project oversight and support for the department, firm and industry wide initiatives. Lead a team of 12 associates responsible for managing projects and data technology support. Managed a portfolio of 75 technology and business projects across all supported business lines and associated investment products, including equity and fixed income products. Partnered with technology on large software development project, both internally developed applications as well as implementation of third party vendor systems. Majority of projects followed Waterfall methodology. The main internal system supported was SIS. Vendor systems included IMPACT, Shado, XSP, Smart Seg, Smart Loan and S3.  Acquired business knowledge of various products, processes, regulations in order to understand project requirements. Knowledge was gained through research, interviews with business partners, and shadowing associates. Most initiatives impacted upstream or downstream departments including Mutual Funds, Cost Basis and Tax Reporting, so it was necessary to gain insight into these processes as well. Requested to take on responsibility for additional departments for project oversight and management due to my success. Implemented tools to manage the capacity of each associate to undertake new initiatives as well as oversight for all projects. Tools included Confluence to track project status and Excel macros to extract data from Outlook. Several other managers recognized the value and adopted these tools for their operations. Recognized as a high potential leader for succession planning. Mentored supervisors as part of the firm’s Supervisor/Manager Mentorship program. Regularly asked to mentor more than one supervisor for each segment of the program. Seamlessly transitioned team from working fully on-site to fully remote due to the COVID-19 situation. All projects met established deadlines. Implemented ongoing virtual events to keep associates engaged.

Provided project management and analytical support for department, firm and industry wide initiatives. Responsible for all facets of the industry’s shortened settlement cycle initiative for business units across the firm. Areas of involvement include participating in industry working group meetings and workshops, conducting a firm-wide business gap analysis, preparing monthly status reports, delivering presentations to stakeholders, and preparation for testing and implementation. Managed 20+ projects for back office operations to support the onboarding of an acquired firm. All assigned IT, business process, and communications projects met or exceeded established deadlines with no defects. Provided ongoing support to Corporate Actions, Custody, Domestic Clearance, International Clearance, and Purchase & Sales for any production issue. Facilitated the reporting, resolution, testing and implementation of fixes.  Lead and managed various projects from initiation through implementation for all business lines supported. Conducted meetings including business and technology team members to determine requirements, design, build, test, and implement solutions to meet defined business needs.

Provided project management and analytical support to corporate clients. Supported large business areas for implementations related to OFAC sanction screening of payments, transactions, and advices.  Successfully developed and implemented a monthly release management program to streamline deployments and improve utilization of resources.  Researched complex queries from clients to determine root cause and offered potential solutions to correct or minimize impact to business. Completed rigorous risk assessment testing to ensure the department was in compliance with internal policies and procedures, as well as abiding by government regulations.  Facilitated global conference calls to provide project direction, discuss issues, resolve scheduling conflicts, and deliver status updates. Managed multiple business and technology projects as well as each monthly release to ensure all initiatives were on track. Proactively escalated potential issues and follow up on outstanding items.  Created and implemented templates and tools to more effectively manage and track projects.

Operations/program manager with direct supervision of the Business Support Group comprised of 20 professional associates and the completion and oversight of all departmental projects to achieve strategic business goals. Implemented formal project management and formed project teams to focus on training, multi-media, finance/statistics, data security, risk assessments, and technical support.  Project Manager for the Savings Bonds Direct application on the Treasury’s Web Application Infrastructure (TWAI). This application experienced 99.99% availability and complied with all Federal Information Security Management Act (FISMA) requirements. Planned and participated in successful relocation of operations to an off-site location during the G-20 Summit. Executed contingency plans to manage critical operational functions. 100% of expectations for processing and completion of work on a daily basis were met or exceeded. Project team member responsible for the merger of all Savings Bonds and Treasury Direct Operations from seven to two Federal Reserve Sites. Member of management team that developed the consolidation proposal submitted for consideration. As operations between sites were consolidated, identified and implemented process improvements resulting in operational efficiencies. This project met or exceeded all objectives related to time, budget, and minimal customer impact and realized an annual savings of over $8M to the U.S. Treasury. Responsible for learning each aspect of the savings bonds operations in order to effectively provide backup support for all other management staff and to reduce risk. One main component was the cash vault which held significant reserves in the event of a financial crisis.  Member of the Management Steering Group (MSG) for the Pittsburgh Branch, which was responsible for overall policy and direction, culture, crisis management, business continuity, and all other matters that directly impacted the branch.